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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,482 reviews, last reviewed 4th Sep 2025
23% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Annual Travel Insurance Easy to understand and navigate and very competitive pricing. Reviewed on: 4th September 2025
William K's avatar
William K

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3482)

Would recommend can do without the AI

4
I had to ask some questions before doing my renewal. I HATE the stupid AI stuff. Please let me speak to a human immediately not have to go through the useless AI. Also would like an email address to email a human out of hours to get an answer. Sorry if I sound old but the AI just does not work. Apart from that the booking process works well asking questions as you go. Lets you enter medical conditions and add extras at the end. I do think a £750 gadgets cover is pretty ridiculous as who has a phone worth less then that these days. I would still recommended Holidays Extras despite the couple of minor niggles I have. I am sure some people might like the AI stuff. Reviewed on: 7th May 2025

Reasonable price.

5
Reasonable price. I don't have experience in claiming. Reviewed on: 7th May 2025

Great experience

5
Easy to follow the system to get insurance cover Reviewed on: 7th May 2025

Brilliant easy and simple the way it should be .

5
Brilliant easy and simple the way it should be . Thanks will definitely use again . Reviewed on: 7th May 2025

holiday insurance

5
It was very straightforward to book holiday insurance. It was clear to understand what was included and the cover provided. Providing the key facts sheet made it easier to understand my cover without the need to read the whole policy. Reviewed on: 7th May 2025

Easy app to use, good prices.

5
Easy app to use, good prices. I entered the incorrect dates and it was so easy to change. Reviewed on: 7th May 2025

Annual holiday renewal

5
Easy step by step on line application reasonable price for our holidays abroad. Reviewed on: 6th May 2025

Easy to purchase but don't know how you are as haven...

3
Easy to purchase but don't know how you are as haven't needed to make a claim Reviewed on: 6th May 2025

i had turned off auto renew and i still had money ta...

1
i had turned off auto renew and i still had money taken out of my bank Reviewed on: 6th May 2025

So easy to use.

5
So easy to use. Definitely use again. Reviewed on: 6th May 2025

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