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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

small loan needed

I needed a small loan and it was so easy to organise, and everyone was very helpful , so it was a painless experience. Reviewed on: 18th April 2025

They help me get a good rate on loans

They help me get a good rate on loans Reviewed on: 18th April 2025

Excellent company, highly recommended

Excellent company, highly recommended Reviewed on: 18th April 2025

Just easy to apply great custermer service , very af...

Just easy to apply great custermer service , very affordable and good to save with ! Reviewed on: 18th April 2025

Always been lovely when ringing up for anything very...

Always been lovely when ringing up for anything very quick with responses Reviewed on: 18th April 2025

Great help and would highly recommend using hey cred...

Great help and would highly recommend using hey credit union Reviewed on: 18th April 2025

I think you guys are so polite and very helpfull and...

I think you guys are so polite and very helpfull and very friendly service Reviewed on: 18th April 2025

Very happy with ,friendly staff and very helpful.

Very happy with ,friendly staff and very helpful. I recommend with trust. Reviewed on: 18th April 2025

It's amazing and it helps me budget my money

It's amazing and it helps me budget my money Reviewed on: 18th April 2025

Excellent service

I’ve been with credit union for around 10 years. friendly staff. Easy applications which are dealt with promptly. Reviewed on: 18th April 2025

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