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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Excellent customer experience

All staff are very helpful. I love the Web app and, explaining I'm not technical myself, the young man talked me through installing it and how to set up a strong password. Reviewed on: 17th August 2021

Credit Union

I find it a convenient way to put money to one side All communications have been excellent Reviewed on: 17th August 2021

Awesome

Everywhere should have a Credit Union available to them. Never been so in control of my savings. Christmas savings too no longer a drain. Reviewed on: 17th August 2021

The best savings CU around!!

I use HEY CU through my employer to save into my account and its so simple. It's also really easy to access my savings online when needed, anytime I have called for assistance the staff have been great. Recommended 100% Reviewed on: 11th August 2021

Saving for special days

Credit union are by far the best, their customer service is second to none always helpful and polite. They helped me by giving me a loan but taught me to save too so once my loan was paid I also had savings . They continue to give the best service and I remain a very loyal customer because of this Reviewed on: 7th August 2021

Fab products

I have been with credit union for over ten years. From loans to savings. Being able to save a little each week helps me a lot for the things that I could not afford outright from Christmas to car repairs. I would struggle and loose out without this service. Fab customer service, wouldn't go anywhere else. Reviewed on: 3rd August 2021

Great for saving

I've always use c.u since I can remember they've always been Useful helpful and handy to be able to save for Christmas or get loans when needed 10:10 Reviewed on: 29th July 2021

Safe and friendly Credit Union

Hull and East Yorkshire Credit Union give me a feeling of friendly and safe way to save. Also the products are extremely fair and show how a Credit Union can provide a much greater value on ethical investment and still compete against the High Street Banks. The staff are very helpful and friendly and it is a pleasure to be a member. Reviewed on: 24th July 2021

First choice for savings and loans

Always an excellent service. In branch or online, faultless and friendly always. Has really helped me save for the first time in my life, after having a couple of loans with them. Reviewed on: 23rd July 2021

great place to bank

staff are welcoming and ready to be of help. they keep to their promises Reviewed on: 21st July 2021

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