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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Fantastic Service provided by HEYCU

Fabulous customer experience l must say - great service to the public and amazing friendly staff, I have recommended a few of my friends and family and will continue recommending! Reviewed on: 23rd June 2021

Great customer service

Quick and efficient customer service, always doing their upmost to help you out. Reviewed on: 22nd June 2021

Excellent service

Been with these since I was about 18 .they are very fast and understanding your need lovely staff Reviewed on: 22nd June 2021

Love it!

The Christmas saver is the best way to save! I find it so much easier to build up my savings when I can’t access it until November! Reviewed on: 22nd June 2021

Savings

Website easy to use, Excellent customer service with prompt response. Reviewed on: 21st June 2021

Putting people back in to banking

Banking with HEYCU is such a pleasure. No more impersonal call centres where you are just another number. When I ring or email HEYCU I receive an individualised, personal response that is so incredibly friendly. This is good, old fashioned banking where the bank knows and values their customers. Having worked in a bank in the past I fully appreciate the genuine care that HEYCU shows to the customers. HEYCU is fantastic for customer care and shines as a beacon that more banks should follow. Reviewed on: 21st June 2021

Good reliable savings

No complaints with my Xmas savings account Reviewed on: 21st June 2021

It's Brilliant For Family that want to save for Christmas, holidays etc

I was with these years ago it's Great to save for your kid's Christmas Reviewed on: 19th June 2021

Excellent local service

Always friendly and willing to go the extra mile to help. Reviewed on: 19th June 2021

Very helpful

Easy to use and great customer service Reviewed on: 19th June 2021

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