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Insure Your Motor: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.51 (171 reviews)

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4.47

Based on 171 reviews, last reviewed 14th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022

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About this product

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Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Cancelling Policy Without enough warning

I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017

Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017

Well treated

Personal and chatty will answer all they can and try sirt any issues quickly. Also like how quickly can get through to them. Reviewed on: 26th May 2017

Amazing customer service

Today I called to change a few details on my policy and the service was very prompt. The representative was very attentive and dealt with my request right away. I would definetly recommend insure your motor to my family and friends. Reviewed on: 25th May 2017

Very helpfull and pleasent

Very helpfull in getting a quote and made it very short which is always good Reviewed on: 25th May 2017

Brilliant service

Helped me with what I need to know and very useful. Thankyou Reviewed on: 25th May 2017

excellent. extremely helpful and efficient service.

excellent. extremely helpful and efficient service. Reviewed on: 25th May 2017

Excellent customer services

Called today very helpful and sorted all issues I had. Excellent Reviewed on: 24th May 2017

Excellent service

When callin up with my matter/concern the operator Adam was very happy to help with my enquiry Reviewed on: 24th May 2017

The agent was so polite and helpful.

I had to sort out a problem with late payment due to hospitalization and you agent could not have been more helpful and polite. Thank you. Reviewed on: 24th May 2017

Good insurer great customer service

Easy to get hold of. Sorts out any questions you may have Reviewed on: 23rd May 2017

Brilliant

Very helpful highly recommended cudnt ask for better customer service thank you Reviewed on: 23rd May 2017

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