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InvestEngine: Investment platform reviews

Name: Investment platform
Rating: 4.65 (12681 reviews)

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4.65

Based on 12,681 reviews, last reviewed 13th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

15%

Latest highest rating:

5

ISA with a 50% return over a 3 year period Invested in a stocks and shares ISA 3 years ago, which has showed a return of circa 50%, So far, so good Reviewed on: 16th April 2026

Latest lowest rating:

1

Its cheap for a reason.... no support Although Invest Engine is free for self managed ETF's, the level of customer service is shocking. It takes weeks to get a reply to your query through ... Read more Reviewed on: 13th July 2026

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About this product

InvestEngine lets you invest in ETFs (Exchange-Traded Funds) commission free.

There’s a choice of over 700 ETFs and you can get started with as little as £1. You can choose to build and manage your own portfolio or let InvestEngine look after everything for you.

InvestEngine reviews help you find out what it’s really like to be a customer. If you’ve used InvestEngine before, you can also leave a review and share your experience.

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InvestEngine Investment platform reviews (12681)

Its cheap for a reason.... no support

Although Invest Engine is free for self managed ETF's, the level of customer service is shocking. It takes weeks to get a reply to your query through your account and even then, they do not fully answer the question. They do not have a phone line to speak to them and if you look on the review sites recently, they are getting really poor customer service reviews. Think carefully before giving them your money as they are cheap for a reason. Thinking about transferring to Trading 212 or some other platform provider. Latest email to them sent 06 June, still no reply to another follow up email. This was from a few questions/ queries I sent them in January 2026 and were never fully answered with email ping pong. Lee Reviewed on: 13th July 2026

ISA with a 50% return over a 3 year period

Invested in a stocks and shares ISA 3 years ago, which has showed a return of circa 50%, So far, so good Reviewed on: 16th April 2026

Easy to follow simple set up

very simple to set up in the app, app is clear. The stocks and shares isa was set up quickly and linked bank approval for withdrawal took 2 days to be approved. I struggled a little to find how to fund my account and was not sure if there if I needed to supply account details to my bank as could only see withdrawal option initially. Reviewed on: 6th April 2026

Great choice of investments at low costs

Great selection of investments at low cost Reviewed on: 5th April 2026

Clear and smooth platform

I have not needed customer service as of yet. Everything so far has been communicated very clear to me and run very smoothly. Reviewed on: 30th March 2026

You take long to help on customer services.

You take long to help on customer services. And your ways ain't that straight forward. Reviewed on: 26th March 2026

An innovative company offering free-free investment...

An innovative company offering free-free investment of ETF’s across general, ISA and SIPP vehicles. A great interface and app experience With accessible and responsive customer service. A huge range of ETF’s available for a broad range of investment strategies. Reviewed on: 24th March 2026

New to investment, so built confidence

New to investment, so built confidence Reviewed on: 16th March 2026

East to use app and intuitive navigation

East to use app and intuitive navigation Reviewed on: 9th March 2026

Market leading fee offering.

Market leading fee offering. Also big benefits to transfer Reviewed on: 7th March 2026

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