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J.P. Morgan Personal Investing (formerly Nutmeg): Stocks and shares ISA reviews

4.71
Based on 421 reviews, last reviewed 2nd Sep 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I trust JP Morgan with my money. I trust JP Morgan with my money. Ever since I started investing with them, I know they have kept my money safe and done the right thing with it at all... Read more Reviewed on: 2nd September 2026
Michael I's avatar
Michael I

Latest lowest rating:

1

Terrible customer service Was comparing nutmeg against the likes of Wealthify and moneyfarm. Where wealthify had all the info I needed, having asked a chat operator for their p... Read more Reviewed on: 5th February 2018
James McPherson 's avatar
James McPherson

About this product

The J.P. Morgan Personal Investing stocks and shares ISA can be opened online.

J.P. Morgan Personal Investing doesn’t have any hidden costs and doesn’t charge set-up, transaction, trading or exit fees. You can open a stocks and shares ISA with £500. Through the website or mobile app you have 24/7 access to your account.

J.P. Morgan Personal Investing stocks and shares ISA reviews help you find out what it’s really like to be a customer. If you’ve used J.P. Morgan Personal Investing before, you can also leave a review and share your experience.

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J.P. Morgan Personal Investing (formerly Nutmeg) Stocks and shares ISA reviews (421)

Customer service is poor and data protection isn’t f...

3
Customer service is poor and data protection isn’t followed Reviewed on: 28th February 2025

Easy to use app, excellent customer service, connect...

5
Easy to use app, excellent customer service, connect quickly to uk based support that help quickly Reviewed on: 28th February 2025

Good ISA, easy management

4
My ISA (high risk factor) is growing in value slightly slower then my pension. However it is easy to see my investment add to add or withdraw. Reviewed on: 26th February 2025

Nutmeg is easy to use and great customer service.

5
Nutmeg is easy to use and great customer service. App is secure and easy to use, setting up recurring payments is easy and manageable. Reviewed on: 14th February 2025

Always been helpful and value the investor updates.

5
Always been helpful and value the investor updates. Reviewed on: 9th February 2025

Great performance on returns.

5
Great performance on returns. Intuitive app which makes it easy to see trends and key events from my investment decisions. I can see clearly what they charge me and get good advice shared on a cadence that feels right - I do not want spammed. Reviewed on: 8th February 2025

Great online platform.

5
Great online platform. Easy to use, transparent fees and costs and also really competitive. I like how easy it is to see how investments are doing as well the detailed break down which you can drill into. Reviewed on: 7th February 2025

I've got 20% returns in two years

5
I've got 20% returns in two years Reviewed on: 7th February 2025

Easy to do.

5
Easy to get started and helpful staff on the phone for advice. Easy to keep an eye on how things are doing via the chase banking app too. Reviewed on: 6th February 2025

Safe and solid investment choice

5
Great range of investments, fantastic for long-term growth. Reviewed on: 6th February 2025

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