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J.P. Morgan Personal Investing (formerly Nutmeg): Stocks and shares ISA reviews

4.83
Based on 335 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Super easy app. Super easy app. Investment profiles are easy to understand. Reviewed on: 13th June 2025
Bill's avatar
Bill

Latest lowest rating:

1

Terrible customer service Was comparing nutmeg against the likes of Wealthify and moneyfarm. Where wealthify had all the info I needed, having asked a chat operator for their p... Read more Reviewed on: 5th February 2018
James McPherson 's avatar
James McPherson

About this product

The J.P. Morgan Personal Investing stocks and shares ISA can be opened online.

J.P. Morgan Personal Investing doesn’t have any hidden costs and doesn’t charge set-up, transaction, trading or exit fees. You can open a stocks and shares ISA with £500. Through the website or mobile app you have 24/7 access to your account.

J.P. Morgan Personal Investing stocks and shares ISA reviews help you find out what it’s really like to be a customer. If you’ve used J.P. Morgan Personal Investing before, you can also leave a review and share your experience.

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J.P. Morgan Personal Investing (formerly Nutmeg) Stocks and shares ISA reviews (335)

Pay money to lose money!

3
Pay money to lose money! The rate of return has been lacklustre... the markets have been rough, sure, but my TWRR is still in the negative. Nutmeg won't get a positive review from me until they either give me a positive TWRR or they refund me the fees during months they lost me money. Doubt either will happen any time soon! Reviewed on: 27th January 2024

Good range of investment options explained in easily...

5
Good range of investment options explained in easily understood language, regular insightful updates on the investment landscape and, ultimately, good returns. Reviewed on: 27th January 2024

A good platform for a first time investor

4
I invested a large proportion of my savings with Nutmeg just before the pandemic, and had a bit of a shock when I saw everything dive. It was but my first time investing, but I had the common sense to know that things had to get better again, so stuck with it. I’ve found Nutmeg customer service to be very good, answering my questions in a reasonable amount of time. In terms of returns, it’s not been an amazing experience but equally I haven’t lost out (I’m slowly now pulling my money out). But overall a good experience - they help you see exactly where your money is being invested, so everything for you, and guide you as you make investment choices based on risk appetite. Reviewed on: 27th January 2024

Easy to access and understand for a novice like me

5
Easy to access and understand for a novice like me Reviewed on: 27th January 2024

Great way to invest

5
Simple to understand, very clean and clear user interface. Great advice if you want to go deeper Reviewed on: 27th January 2024

Gods transfer could have been smoother

4
Gods transfer could have been smoother Reviewed on: 27th January 2024

Hopeful investment

5
Excellent communication at all times and a positive performance. Reviewed on: 27th January 2024

Helpful advice

5
It was great to be able to talk with someone who was knowledgeable and helpful. I knew nothing about investment ISA's and so it was incredibly helpful to have them explained. Reviewed on: 27th January 2024

A very transparent and easy to use ISA investment.

4
A very transparent and easy to use ISA investment. Good newsletters, information and updates. I like the dashboard and how you can manage most things online. Reviewed on: 27th January 2024

Great for first time investors!

4
I use nutmeg for a regular monthly investment. Returns have been strong over the past year and it's very simple and easy to understand for first time investors. Reviewed on: 27th January 2024

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