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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.88 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Reasonable prices and easy to apply

Reasonable prices and easy to apply Reviewed on: 13th October 2025

Just Travel Insurance has always given me an excelle...

Just Travel Insurance has always given me an excellent value quotation. Fortunately, I have never had to make a claim but am confident that I would be treated fairly. Reviewed on: 13th October 2025

Simple & Effective Cover.

Health issues easily covered. Excellent peace of mind. Have used Jus Travel Cover on almost every golfing trip over the past 5 years. Highly recommend. Tim Gray. Reviewed on: 13th October 2025

Sorted my insurance perfectly

Did it online but quote disappeared, so Phoned up and they sorted it all out over the phone. Also sent me my policy through the post as I struggle with my phone. Reviewed on: 13th October 2025

Staff efficient and friendly.

Staff efficient and friendly. Have used several times in recent years, and have always been satisfied with their professional approach, and help. They offer competitive rates, even for Senior Citizens. My go to Company !!! Reviewed on: 13th October 2025

Having a son with a pre existing medical condition -...

Having a son with a pre existing medical condition - Just Travel Insurance is one less thing to worry about. We have thankfully never had to use the insurance but it is such peace of mind knowing it’s in place. We have had this insurance for many years and have recommended it to friends. Reviewed on: 13th October 2025

Great service, always use just travel for our annual...

Great service, always use just travel for our annual insurance Reviewed on: 13th October 2025

I have used just travel for a few years, and when I...

I have used just travel for a few years, and when I had to claim for a cancelled holiday it was very smooth and easy. I was still covered for two more holidays, because I always take out 12 months cover it works out cheaper. Reviewed on: 13th October 2025

Just the cover we needed at a reasonable price.

Just the cover we needed at a reasonable price. Easy company to deal with Reviewed on: 13th October 2025

When we needed to make a claim it was dealt with in...

When we needed to make a claim it was dealt with in a swift and professional manner. Reviewed on: 13th October 2025

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