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Just Travel Cover: Travel insurance reviews

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4.89
Based on 1,961 reviews, last reviewed 16th Sep 2025
10500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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1%

Latest highest rating:

5

Very easy process arranging cover and even though th... Very easy process arranging cover and even though there was a small glitch in the policy details it was efficiently delt with on the phone by an exell... Read more Reviewed on: 16th September 2025
Mrs E's avatar
Mrs E

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

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Just Travel Cover Travel insurance reviews (1961)

Value for money

5
Very helpful staff and excellent prices and service Reviewed on: 19th September 2023
Moyra Levi's avatar
Moyra Levi

Great company

5
I have used just travel now for5 years plus always good to chat too and fair prices for anual insurance if busy to talk to always rings you back very friendly wouldn't go anywhere else always tell others about my travel company I use so thank you just travel Reviewed on: 19th September 2023
Wendy Finbow's avatar
Wendy Finbow

They are the tops

5
Very helpful people, explain everything extremely clearly and very competitively priced. Reviewed on: 19th September 2023
Gillian Verey 's avatar
Gillian Verey

Purchase of travel insurance with confidence

5
Dealing with Just Travel Cover is a positive experience hence why I've used them for a few years. I purchase winter sport cover with confidence that I have the right level of cover. They helped me to chose the most cost effective product for two upcoming holidays. Will certainly continue to use Just Travel. Reviewed on: 19th September 2023
Paul's avatar
Paul

Competitive and Responsive

5
"Straightforward website, has competitive prices, easy to apply for insurance despite having several medical conditions (none of which are likely to cause problems but better safe than sorry). Responsive site when I messed up my login. Thank you." Reviewed on: 19th September 2023
Elizabeth Jones's avatar
Elizabeth Jones

Simple process good prices

5
From start to finish a convenient and cost effective process. Reviewed on: 19th September 2023
Nigel 's avatar
Nigel

Easy to order.

5
Easy to buy and a great choice of policies. Reviewed on: 19th September 2023
Ian Love McKenzie's avatar
Ian Love McKenzie

Returning customer.

5
Used Just travel for some years now, very competitive and easy to set up, any on line issue you can call them and they will get on to your quote quickly and sort things out, knowledgeable operatives, I like Just travel. Reviewed on: 19th September 2023
Tony Winder.'s avatar
Tony Winder.

Steer clear of this company

1
While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
Reply from Just Travel Cover Hello Terry, I have spoken to the insurer and the claims company, and I understand this claim has been paid and you were happy with the resolution. With this in mind, we would appreciate it if you could amend this review, please? Response date: 10th October 2023
Just Travel Cover logo
Just Travel Cover

Excellent service and product

5
Supported my dad to get cover for his trip to the USA. He received excellent service even though he can be a tricky customer. Super helpful, patient and knowledgeable staff. Would highly recommend especially if needing cover for preexisting conditions which are tailored to your needs. Reviewed on: 13th September 2023
Stephanie Adams's avatar
Stephanie Adams

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