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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Just Travel an excellent company

I have found over the years Just Travel have to have provided excellent service and cover for both my wife and I at extremely competitive rates. Reviewed on: 7th October 2025

Won’t insure with anyone else

Used just travel cover 5 times in the last 12 months. Calls are always answered quickly, staff are friendly and prices are low Reviewed on: 7th October 2025

good choice of deals

I always use their service when travelling as I have health conditions that need covering I find they give me a good choice of deals Reviewed on: 7th October 2025

Good service all round will continue using them have...

Good service all round will continue using them have no more to say Reviewed on: 7th October 2025

Excellent insurance

Started using Just Travel about 8 years ago, now they have family and friends as customers, too!! Reviewed on: 7th October 2025

Efficient, and good value.

Efficient, and good value. Haven't had to make a claim yet, so can't comment on that aspect. Reviewed on: 7th October 2025

Just Travel Are Excellent When Javing To Speak To Ab...

Just Travel Are Excellent When Javing To Speak To About Any Questions You May Have Reviewed on: 7th October 2025

Friendly staff that talk you through everything

Friendly staff that talk you through everything Reviewed on: 7th October 2025

Been with you a good while give good value and service.

Been with you a good while give good value and service. Reviewed on: 7th October 2025

Long Standing Customer - Would use Again

I have been using this company for several years, sadly had to make a claim 18 months ago due to my husband's unexpected illness. Service could not have been better in arranging a refund of my booking costs that was covered under the policy. Would not hesitate to use them again, it was easy to take out the cover in the first place, and claims experience was straightforward. Reviewed on: 7th October 2025

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