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Just Travel Cover: Travel insurance reviews

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4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
488% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

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Just Travel Cover Travel insurance reviews (2328)

Purchase of travel insurance with confidence

5
Dealing with Just Travel Cover is a positive experience hence why I've used them for a few years. I purchase winter sport cover with confidence that I have the right level of cover. They helped me to chose the most cost effective product for two upcoming holidays. Will certainly continue to use Just Travel. Reviewed on: 19th September 2023
Paul's avatar
Paul

Competitive and Responsive

5
"Straightforward website, has competitive prices, easy to apply for insurance despite having several medical conditions (none of which are likely to cause problems but better safe than sorry). Responsive site when I messed up my login. Thank you." Reviewed on: 19th September 2023
Elizabeth Jones's avatar
Elizabeth Jones

Simple process good prices

5
From start to finish a convenient and cost effective process. Reviewed on: 19th September 2023
Nigel 's avatar
Nigel

Easy to order.

5
Easy to buy and a great choice of policies. Reviewed on: 19th September 2023
Ian Love McKenzie's avatar
Ian Love McKenzie

Returning customer.

5
Used Just travel for some years now, very competitive and easy to set up, any on line issue you can call them and they will get on to your quote quickly and sort things out, knowledgeable operatives, I like Just travel. Reviewed on: 19th September 2023
Tony Winder.'s avatar
Tony Winder.

Steer clear of this company

1
While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
Reply from Just Travel Cover Hello Terry, I have spoken to the insurer and the claims company, and I understand this claim has been paid and you were happy with the resolution. With this in mind, we would appreciate it if you could amend this review, please? Response date: 10th October 2023
Just Travel Cover logo
Just Travel Cover

Excellent service and product

5
Supported my dad to get cover for his trip to the USA. He received excellent service even though he can be a tricky customer. Super helpful, patient and knowledgeable staff. Would highly recommend especially if needing cover for preexisting conditions which are tailored to your needs. Reviewed on: 13th September 2023
Stephanie Adams's avatar
Stephanie Adams

User friendly and clear website

5
I found using this travel insurance company website very easy to navigate and see clearly what is included and what isn't in my policy. I haven't yet travelled and hoping I have no need to claim, but the purchase of the policy was easy and clear Reviewed on: 1st September 2023
Donna B's avatar
Donna B

Oz holiday

1
Most disappointed. Holiday of a lifetime was curtailed due to covid. Had to quarantine in Sydney and fly home early. All costs refused due to policy wording although it appeared that covid would be covered. Will go to ombudsman. What is travel insurasnce for if not this? Reviewed on: 27th August 2023
Robert Anderson's avatar
Robert Anderson

Affordable travel insurance for people with preexisting condition

4
I was grateful when I found out that there's an affordable travel insurance for people with preexisting conditions. Previously, I was getting travel insurance from a different company but it was quite expensive. Just Travel, on the other hand, gave me a quite and it was very affordable. I was debating if it'd be 5 starts for overall rating, but I haven't needed to file a claim and I don't know how good (or not good) it is. That usually decides my overall rating for a company; hence, I am giving 4 stars for now. Reviewed on: 22nd August 2023
Mia's avatar
Mia

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