KAPUT Appliance Insurance Reviews

Ratings based on 5 reviews Last review 1 week ago

Are you a KAPUT customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting KAPUT Appliance Insurance reviews in order to help customers like you to find the best possible products.

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Your Appliance Insurance Reviews (5)

12th March 2019

abbismal and rubbish

After being with this company for over a year I attempted to make a claim for a washing machine they refused to send out an engineer claiming that the washing machine was faulty without even looking at it and then after raising complaints for two...

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After being with this company for over a year I attempted to make a claim for a washing machine they refused to send out an engineer claiming that the washing machine was faulty without even looking at it and then after raising complaints for two weeks they offered £15 as a cash settlement I complained again and they said they would agree £40 as the original £15 had a £25 admin fee.
I told them to keep the £40 and have cancelled with immediate effect, I even sent their CEO Twitter directly to him and he couldn't even be bothered to respond so that just says a lot for the company if the CEO doesn't even bother to answer his customers
THIS COMPANY IS CRAP, DO NOT USE

2nd January 2019

Just Great Service

I Called Kaput as I had a fault with my Beko washing machine. I had a very helpful lady on the phone who arranged for an engineer to come out the next day. Engineer arrived and fixed my machine. Couldn't ask for anything more. Great Service. I would...

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I Called Kaput as I had a fault with my Beko washing machine. I had a very helpful lady on the phone who arranged for an engineer to come out the next day. Engineer arrived and fixed my machine. Couldn't ask for anything more. Great Service. I would highly recommend.

27th September 2017

worst company ever!!

Kaput maybe cheap but wait till you claim , they will mess you about and then blame it on the engineer company , ive been with them 1.5 years on a multi policy , 1st time claim was a shambles , then 8 months later tried to claim again and they take...

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Kaput maybe cheap but wait till you claim , they will mess you about and then blame it on the engineer company , ive been with them 1.5 years on a multi policy , 1st time claim was a shambles , then 8 months later tried to claim again and they take there time acknowledging the claim , sorry but if i could give zero star i would , i have also cancelled my policy with these clowns

22nd October 2016

Terrible slow extremely poor service

Worst experience I have ever encountered with any company, so far had to contact them 10+ times TV could not get repaired so wrote off and told I would receive a cheque for the full purchase value which I am still waiting for 4 weeks later I'd advise...

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Worst experience I have ever encountered with any company, so far had to contact them 10+ times TV could not get repaired so wrote off and told I would receive a cheque for the full purchase value which I am still waiting for 4 weeks later I'd advise anybody to AVOID THIS COMPANY LIKE THE PLAGUE!