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Kroo reviews

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Rated Excellent • 4.90/5

Kroo reviews

Verified business
Last reviewed within 14 days
Online bankPersonal finance appCurrent account
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support

Review summary

People rate this company as Excellent based on 6,567 product reviews

Average score of 4.90/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Kroo have trended positively over the past 90 days

Latest positive rating

5/5

So easy to use to access and use the app and great i...

So easy to use to access and use the app and great interest rate.

{"display":"Charlotte S","full_name":"Charlotte S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Holding People’s Money Hostage

After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be... After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my experience, guess what there are still withholding my money, the crooks, even though they have the information of the bank account of where they need to send my money to. All of them there are a bunch of liars, saying that they will callback me and they never did and also having departments that do not take calls. I will be emailing the CEO and will be taking my story to every news outlet I can like some many other people in the group that I am on Facebook “KROO BANK ACCOUNT PROBLEMS” which has 36 people in counting. Everyone, listen to me, take your money and run otherwise you will be in the same position as me and so many other people. Read more Read less

{"display":"S Oka","full_name":"S Oka","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1054758.png"}}'s avatar
Current Account
S Oka 23rd November 2024
See more reviews for Kroo products

About Kroo

Kroo is a digital bank that was founded in 2016 by Nazim Valimahomed and Tim Brown.

Kroo's mission is to improve people's relationship with money and banks by giving customers more control and financial independence. Kroo has no physical branches so accounts are managed through the app.

Kroo offers a current account, an overdraft, deposit protection up to £85,000 and zero fees on spending abroad.

Kroo at a glance

Online bankPersonal finance appCurrent account

Contact details

Email
help@kroo.com
Social media

Reviews for Kroo

Showing 11 of 6567 company reviews • Last reviewed within 14 days

So easy to use to access and use the app and great i...

Current Account • 31st March 2025

So easy to use to access and use the app and great interest rate.

{"display":"Charlotte S","full_name":"Charlotte S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

In App Support

App • 1st March 2025

I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in... I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in app chat support has always given me the support I need in a timely way. Read more Read less

{"display":"Carla ","full_name":"Carla ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
1/9

Products from Kroo

Showing all products offered by Kroo

Current Account

by Kroo

With the Kroo current account, you can earn interest on your balance. Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free...

Current account
Average Rating of Excellent
4.89/5 • based on 4059 individual reviews
Read all reviews Write a review

App

by Kroo

The Kroo app gives you one home for your money. You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your...

Personal finance app
Average Rating of Excellent
4.92/5 • based on 2508 individual reviews
Read all reviews Write a review

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