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Leek Building Society reviews

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Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 5,909 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended negatively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can get face-to-face advice. People appreciate the personal touch and clear explanations, even if the savings rates aren’t always top of the market. On the downside, branch opening hours are often too limited for full-time workers, and some found the mortgage process slow or frustrating.

Positive themes

  • Leek Building Society Savings offers clear advice and helpful explanations for all ages.
  • Leek Building Society Savings has a great local branch presence with welcoming atmosphere.

Negative themes

  • Branch opening hours at Leek Building Society Savings are too limited for full-time workers.
  • Some Leek Building Society Mortgages customers found the process slow and uncooperative.
  • Leek Building Society Savings rates are often not competitive enough for some savers.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website
Phone
0800 093 0004
Main address
Leek Building Society, 50 St. Edward Street, Leek, Staffordshire, ST13 5DL
Social media

Reviews for Leek Building Society

Showing 11 of 5909 company reviews Last reviewed within 7 days

Keep the branch open in Macclesfield, staff are very...

Savings 21st April 2026

Keep the branch open in Macclesfield, staff are very friendly

Verified source
Rated Excellent 5/5
Read more product reviews

Really helpful to be able to deal with in person no...

Savings 21st April 2026

Really helpful to be able to deal with in person no pushy sale

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Local and face to face but there is too much paperwo...

    Local and face to face but there is too much paperwork which is very confusing

    Savings
    Verified source 21st April 2026
  • 5/5

    The staff were really lovely and very helpful

    The staff were really lovely and very helpful

    Savings
    Verified source 21st April 2026
  • 5/5

    Clear advise about the accounts available given- ver...

    Clear advise about the accounts available given- very friendly no problems

    Savings
    Verified source 21st April 2026
  • 5/5

    dealt with really well, so no problems, very friendl...

    dealt with really well, so no problems, very friendly and informative

    Savings
    Verified source 21st April 2026
  • 5/5

    Amy is always delightful whenever I come in.

    Amy is always delightful whenever I come in. Top notch staff in Hanley

    Savings
    Verified source 21st April 2026
  • 5/5

    face to face professional advice, and good rates

    face to face professional advice, and good rates

    Savings
    Verified source 21st April 2026
  • 5/5

    My business was conducted professionally with courte...

    My business was conducted professionally with courtesy and pleasantness

    Savings
    Verified source 21st April 2026
  • 5/5

    No improvements, lovely atmosphere and friendly staf...

    No improvements, lovely atmosphere and friendly staff made the appointment nice and easy

    Savings
    Verified source 21st April 2026
  • 5/5

    Appointment in Uttoxeter

    We would like to mention Emma for being so attentive, thorough & patient. She made us feel relaxed and that we were in good hands with our savings.

    Savings
    Verified source 20th April 2026

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