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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent • 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 5,841 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society shines with its friendly, helpful staff and the comfort of local branches where you can get personal service. Their mortgage deals are competitive and the team is known for being approachable and supportive. However, some find the mortgage process slow and the online services frustrating, while branch hours can be inconvenient for full-time workers.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful, and make you feel valued.
  • Leek Building Society mortgages offer competitive rates and excellent customer service.
  • Leek Building Society Savings branches provide a welcoming local face-to-face experience.

Negative themes

  • Mortgage process at Leek Building Society can be slow and frustrating at times.
  • Online services for Savings at Leek Building Society are often slow or difficult to use.
  • Branch opening hours at Leek Building Society don’t suit full-time workers well.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 5841 company reviews • Last reviewed within 7 days

Leek BS does what it says on the tin

Savings • 10th April 2026

Leek BS does what it says on the tin

Verified source
Rated Excellent • 5/5
Read more product reviews

i like that Leek BS still have passbooks & also offe...

Savings • 10th April 2026

i like that Leek BS still have passbooks & also offer personal service

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I like that it is face to face appointments and loca...

    I like that it is face to face appointments and local branch

    Savings
    Verified source 10th April 2026
  • 5/5

    Excellent friendly staff .

    Excellent friendly staff .Great service.

    Savings
    Verified source 10th April 2026
  • 5/5

    I like the fact I can come into a branch to sort out...

    I like the fact I can come into a branch to sort out my accounts.

    Savings
    Verified source 10th April 2026
  • 5/5

    Very friendly and helpful branch.

    Very friendly and helpful branch.

    Savings
    Verified source 10th April 2026
  • 5/5

    Good appointment and pleasant staff.

    Good appointment and pleasant staff.

    Savings
    Verified source 10th April 2026
  • 5/5

    I am new to Leek building society.

    I am new to Leek building society. Came in to open an ISA because you can come and see someone in a branch. I could... I am new to Leek building society. Came in to open an ISA because you can come and see someone in a branch. I could have opened with my bank but they are closing. Very good. First impressions are good. Read more Read less

    Savings
    Verified source 10th April 2026
  • 5/5

    Was seen immediately by Rebecca to open a new accoun...

    Was seen immediately by Rebecca to open a new account today. She sorted out my ISAs and getting a much better rate. Rebecca made everything... Was seen immediately by Rebecca to open a new account today. She sorted out my ISAs and getting a much better rate. Rebecca made everything seem clearer and easy to understand. Thank you. Read more Read less

    Savings
    Verified source 10th April 2026
  • 5/5

    Nice to sit in a private office and speak with someo...

    Nice to sit in a private office and speak with someone face to face. Lovely service as always.

    Savings
    Verified source 10th April 2026
  • 5/5

    We don't live local but like to travel to see someon...

    We don't live local but like to travel to see someone face to face and always have great friendly service.

    Savings
    Verified source 10th April 2026

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