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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent • 4.90/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 6,039 product reviews

Average score of 4.90/5
5 star
94%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can chat face to face. People appreciate the clear advice and personal service, especially when sorting savings or mortgages. On the downside, some find the savings rates a bit low and the branch hours tricky if you work 9-5. A few also mentioned slow or repetitive mortgage processes and occasional staff attitude issues.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful and make you feel valued in branch. (79 mentions)
  • Leek Building Society Savings offers clear advice and good product knowledge. (11 mentions)
  • Leek Building Society Savings local branches are valued for face-to-face service. (9 mentions)
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website
Phone
0800 093 0004
Main address
Leek Building Society, 50 St. Edward Street, Leek, Staffordshire, ST13 5DL
Social media

Reviews for Leek Building Society

Showing 11 of 6039 company reviews • Last reviewed within 7 days

a good experience

Savings • 20th October 2026

The Staff member was very friendly and was able to complete my requests.

Verified source
Rated Excellent • 5.00/5
Read more product reviews

Friendly and Knowledgeable.

Savings • 20th October 2026

Marie explained everything well and answered my questions

Verified source
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Lovely helpful and friendly service.

    Lovely helpful and friendly service.

    Savings
    Verified source 20th October 2026
  • 5.00/5

    Excellent Customer Service

    I received excellent customer service and it's great that I can come into branch and that Its local.

    Savings
    Verified source 20th October 2026
  • 5.00/5

    Helpful, explained each account in detail to help ma...

    Helpful, explained each account in detail to help make decision. polite and friendly

    Savings
    Verified source 19th October 2026
  • 5.00/5

    Caroline did an excellent job and was very informative

    Caroline did an excellent job and was very informative

    Savings
    Verified source 16th October 2026
  • 5.00/5

    Like the fact that there is a branch on the...

    Like the fact that there is a branch on the high street

    Savings
    Verified source 15th October 2026
  • 5.00/5

    Seems to be spot on - no complaints

    Seems to be spot on - no complaints

    Savings
    Verified source 15th October 2026
  • 5.00/5

    Very good face to face service.

    Very good face to face service. Emma was perfect in her explanation and administration. We have friends and family who have happily used you for 60 years.

    Savings
    Verified source 15th October 2026
  • 5.00/5

    Very good face to face service.

    Very good face to face service. Emma was perfect in her explanation and administration.

    Savings
    Verified source 15th October 2026
  • 5.00/5

    Derby Staff are brilliant and always very helpful!

    Derby Staff are brilliant and always very helpful!

    Savings
    Verified source 14th October 2026

    Products from Leek Building Society

    Showing products offered by Leek Building Society

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