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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 5,806 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society shines with its friendly, helpful staff and the comfort of local branches where you can get personal service. Their mortgage deals are competitive and the team is known for being approachable and supportive. However, some find the mortgage process slow and the online services frustrating, while branch hours can be inconvenient for full-time workers.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful, and make you feel valued.
  • Leek Building Society mortgages offer competitive rates and excellent customer service.
  • Leek Building Society Savings branches provide a welcoming local face-to-face experience.

Negative themes

  • Mortgage process at Leek Building Society can be slow and frustrating at times.
  • Online services for Savings at Leek Building Society are often slow or difficult to use.
  • Branch opening hours at Leek Building Society don’t suit full-time workers well.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 5806 company reviews Last reviewed within 7 days

Dan was professional, helpful and ensured informatio...

Savings 27th March 2026

Dan was professional, helpful and ensured information was clear. Many thanks

Verified source
Rated Excellent 5/5
Read more product reviews

always great customer serve and i like your nice to...

Savings 27th March 2026

always great customer serve and i like your nice to my dogs

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Jim
Rated Excellent 5/5
Read more product reviews
  • 1/5

    Queued for ages nnjnj j h h h hununujnjnjnjnjnjnunun...

    Queued for ages nnjnj j h h h hununujnjnjnjnjnjnununnjnu

    Savings
    Verified source 27th March 2026
  • 5/5

    I liked that the reasonable adjustments can be added...

    I liked that the reasonable adjustments can be added to our accounts so support us which is very useful.

    Savings
    Verified source 27th March 2026
  • 5/5

    Lovely, friendly service and staff

    Lovely, friendly service and staff

    Savings
    Verified source 27th March 2026
  • 5/5

    All products were explained clearly.

    All products were explained clearly.

    Savings
    Verified source 27th March 2026
  • 5/5

    I am happy with the service provided.

    I am happy with the service provided.

    Savings
    Verified source 27th March 2026
  • 5/5

    The help , friendliness and one to one care is why I...

    The help , friendliness and one to one care is why I have been with the society for 55 years.

    Savings
    Verified source 27th March 2026
  • 5/5

    All questions answered in person.

    All questions answered in person.The community and personal service is vital, as is cash.

    Savings
    Verified source 27th March 2026
  • 5/5

    I am more than happy with the services provided.

    I am more than happy with the services provided.

    Savings
    Verified source 27th March 2026
  • 5/5

    I appreciate the face to face service.

    I appreciate the face to face service.

    Savings
    Verified source 27th March 2026

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