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Leek Building Society reviews

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Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 5,921 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can get face-to-face advice. People appreciate the personal touch and clear explanations, even if the savings rates aren’t always top of the market. On the downside, branch opening hours are often too limited for full-time workers, and some found the mortgage process slow or frustrating.

Positive themes

  • Leek Building Society Savings offers clear advice and helpful explanations for all ages.
  • Leek Building Society Savings has a great local branch presence with welcoming atmosphere.

Negative themes

  • Branch opening hours at Leek Building Society Savings are too limited for full-time workers.
  • Some Leek Building Society Mortgages customers found the process slow and uncooperative.
  • Leek Building Society Savings rates are often not competitive enough for some savers.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website
Phone
0800 093 0004
Main address
Leek Building Society, 50 St. Edward Street, Leek, Staffordshire, ST13 5DL
Social media

Reviews for Leek Building Society

Showing 11 of 5921 company reviews Last reviewed within 7 days

Local branch with good service .

Savings 25th April 2026

Local branch with good service .

Verified source
Rated Excellent 5/5
Read more product reviews

Really happy with the appointment .

Savings 25th April 2026

Really happy with the appointment .

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Local , friendly and good services.

    Local , friendly and good services.

    Savings
    Verified source 25th April 2026
  • 5/5

    Jane was very helpful and informative.

    Jane was very helpful and informative.

    Savings
    Verified source 25th April 2026
  • 5/5

    Explained everything clear and professional.

    Explained everything clear and professional. Really welcoming.

    Savings
    Verified source 25th April 2026
  • 5/5

    Always helpful and friendly staff.

    Always helpful and friendly staff.

    Savings
    Verified source 25th April 2026
  • 5/5

    I use Uttoxeter or Leek branches.

    I use Uttoxeter or Leek branches. I like coming to Uttoxeter as it is easy to park. Rebecca helped me with my ISAs, very knowledgeable... I use Uttoxeter or Leek branches. I like coming to Uttoxeter as it is easy to park. Rebecca helped me with my ISAs, very knowledgeable and friendly. Happy with the service I receive at Leek United. They are very good. Read more Read less

    Savings
    Verified source 22nd April 2026
  • 5/5

    I have been with leek for such a long time.

    I have been with leek for such a long time. Rebecca explained everything so clearly today in my appointment which allowed me to make my... I have been with leek for such a long time. Rebecca explained everything so clearly today in my appointment which allowed me to make my decision without any advice. Thank you. Read more Read less

    Savings
    Verified source 22nd April 2026
  • 5/5

    Keep the branch open in Macclesfield, staff are very...

    Keep the branch open in Macclesfield, staff are very friendly

    Savings
    Verified source 21st April 2026
  • 5/5

    Really helpful to be able to deal with in person no...

    Really helpful to be able to deal with in person no pushy sale

    Savings
    Verified source 21st April 2026
  • 5/5

    Local and face to face but there is too much paperwo...

    Local and face to face but there is too much paperwork which is very confusing

    Savings
    Verified source 21st April 2026

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