Smart Money People Logo

Voting in the British bank awards 2026 is open - Vote here

Share this page

Leek Building Society reviews

Leek Building Society Logo
Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 5,778 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society shines with its friendly, helpful staff and the comfort of local branches where you can get personal service. Their mortgage deals are competitive and the team is known for being approachable and supportive. However, some find the mortgage process slow and the online services frustrating, while branch hours can be inconvenient for full-time workers.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful, and make you feel valued.
  • Leek Building Society mortgages offer competitive rates and excellent customer service.
  • Leek Building Society Savings branches provide a welcoming local face-to-face experience.

Negative themes

  • Mortgage process at Leek Building Society can be slow and frustrating at times.
  • Online services for Savings at Leek Building Society are often slow or difficult to use.
  • Branch opening hours at Leek Building Society don’t suit full-time workers well.
Summarised by AI
Was this helpful?

About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Leek Building Society

Showing 11 of 5778 company reviews Last reviewed within 7 days

Really friendly and helpful .

Savings 23rd March 2026

Really friendly and helpful . Amazing customer service.

Verified source
Rated Excellent 5/5
Read more product reviews

Friendly,professional and very informative.

Savings 23rd March 2026

Friendly,professional and very informative.Nothing was to much trouble.Thank you

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Brilliant service .

    Brilliant service .Make sure you stay in Leek

    Savings
    Verified source 23rd March 2026
  • 5/5

    Happy and peace of mind all was dealt with in...

    Happy and peace of mind all was dealt with in one day

    Savings
    Verified source 23rd March 2026
  • 5/5

    Everything was excellent.

    Everything was excellent. I was really pleased everything was done today.

    Savings
    Verified source 23rd March 2026
  • 5/5

    Very Polite Staff and helpful Staff

    Very Polite Staff and helpful Staff

    Savings
    Verified source 20th March 2026
  • 5/5

    Helpful staff, always got time to talk

    Helpful staff, always got time to talk

    Savings
    Verified source 20th March 2026
  • 5/5

    Caroline was lovely, knowledgeable and very friendly

    Caroline was lovely, knowledgeable and very friendly

    Savings
    Verified source 20th March 2026
  • 5/5

    Informative information given and well spoken

    Informative information given and well spoken

    Savings
    Verified source 18th March 2026
  • 5/5

    Friendly staff, always a great chat

    Friendly staff, always a great chat

    Savings
    Verified source 18th March 2026
  • 5/5

    Really helpful and approachable staff

    Really helpful and approachable staff

    Savings
    Verified source 18th March 2026

    Products from Leek Building Society

    Showing products offered by Leek Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice