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Leek Building Society reviews

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Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 5,903 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended negatively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can get face-to-face advice. People appreciate the personal touch and clear explanations, even if the savings rates aren’t always top of the market. On the downside, branch opening hours are often too limited for full-time workers, and some found the mortgage process slow or frustrating.

Positive themes

  • Leek Building Society Savings offers clear advice and helpful explanations for all ages.
  • Leek Building Society Savings has a great local branch presence with welcoming atmosphere.

Negative themes

  • Branch opening hours at Leek Building Society Savings are too limited for full-time workers.
  • Some Leek Building Society Mortgages customers found the process slow and uncooperative.
  • Leek Building Society Savings rates are often not competitive enough for some savers.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website
Phone
0800 093 0004
Main address
Leek Building Society, 50 St. Edward Street, Leek, Staffordshire, ST13 5DL
Social media

Reviews for Leek Building Society

Showing 11 of 5903 company reviews Last reviewed within 7 days

Appointment in Uttoxeter

Savings 20th April 2026

We would like to mention Emma for being so attentive, thorough & patient. She made us feel relaxed and that we were in good hands with our savings.

Verified source
Rated Excellent 5/5
Read more product reviews

Nothing is to much trouble at Derby Street

Savings 20th April 2026

Nothing is to much trouble at Derby Street

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    The staff are always happy to help.

    The staff are always happy to help.

    Savings
    Verified source 20th April 2026
  • 5/5

    I always get a smiling face whenever I visit the bra...

    I always get a smiling face whenever I visit the branch.

    Savings
    Verified source 20th April 2026
  • 5/5

    Good local branch with helpful staff.

    Good local branch with helpful staff.

    Savings
    Verified source 20th April 2026
  • 5/5

    The service received in branch was very good.

    The service received in branch was very good.

    Savings
    Verified source 20th April 2026
  • 5/5

    Jeanette was absolutely awesome.

    Jeanette was absolutely awesome. I came with a set of complicated accounts to open.She was brilliant. No improvement could be made. Thank you.

    Savings
    Verified source 20th April 2026
  • 5/5

    I thought Jane was amazing !

    I thought Jane was amazing ! Thank you.

    Savings
    Verified source 20th April 2026
  • 5/5

    The staff are incredible and always willing to help.

    The staff are incredible and always willing to help.

    Savings
    Verified source 20th April 2026
  • 5/5

    Great staff, friendly and happy.

    Great staff, friendly and happy.

    Savings
    Verified source 20th April 2026
  • 5/5

    Local branch and easy to access.

    Local branch and easy to access.

    Savings
    Verified source 20th April 2026

    Products from Leek Building Society

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