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Leek Building Society reviews

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Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 5,752 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society shines with its friendly, helpful staff and the comfort of local branches where you can get personal service. Their mortgage deals are competitive and the team is known for being approachable and supportive. However, some find the mortgage process slow and the online services frustrating, while branch hours can be inconvenient for full-time workers.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful, and make you feel valued.
  • Leek Building Society mortgages offer competitive rates and excellent customer service.
  • Leek Building Society Savings branches provide a welcoming local face-to-face experience.

Negative themes

  • Mortgage process at Leek Building Society can be slow and frustrating at times.
  • Online services for Savings at Leek Building Society are often slow or difficult to use.
  • Branch opening hours at Leek Building Society don’t suit full-time workers well.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 5752 company reviews Last reviewed within 7 days

Caroline was very helpful and friendly

Savings 17th March 2026

Caroline was very helpful and friendly

Verified source
Rated Excellent 5/5
Read more product reviews

Nice friendly services and face to face

Savings 17th March 2026

Nice friendly services and face to face

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Really helpful staff in the branch so are very thoro...

    Really helpful staff in the branch so are very thorough to keep my money safe.

    Savings
    Verified source 17th March 2026
  • 5/5

    friendly service, high interest rates, no nagging ab...

    friendly service, high interest rates, no nagging about online banking.

    Savings
    Verified source 16th March 2026
  • 5/5

    Like to go into a branch and have a passbook.

    Like to go into a branch and have a passbook. friendly effiecient staff

    Savings
    Verified source 16th March 2026
  • 5/5

    Friendly and helpful attitude of staff

    Friendly and helpful attitude of staff

    Savings
    Verified source 16th March 2026
  • 5/5

    Very welcoming branch and staff.

    Very welcoming branch and staff. Perfect.

    Savings
    Verified source 16th March 2026
  • 5/5

    Polite staff, always willing to help and support.

    Polite staff, always willing to help and support.

    Savings
    Verified source 16th March 2026
  • 5/5

    Excellent communication , explained all aspects of t...

    Excellent communication , explained all aspects of the accounts. Outstanding personal service.

    Savings
    Verified source 16th March 2026
  • 5/5

    Very efficient and friendly staff.

    Very efficient and friendly staff.

    Savings
    Verified source 16th March 2026
  • 5/5

    I find all the staff easy to talk to.

    I find all the staff easy to talk to.

    Savings
    Verified source 16th March 2026

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