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Leek Building Society reviews

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Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 5,891 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can get face-to-face advice. People appreciate the personal touch and clear explanations, even if the savings rates aren’t always top of the market. On the downside, branch opening hours are often too limited for full-time workers, and some found the mortgage process slow or frustrating.

Positive themes

  • Leek Building Society Savings offers clear advice and helpful explanations for all ages.
  • Leek Building Society Savings has a great local branch presence with welcoming atmosphere.

Negative themes

  • Branch opening hours at Leek Building Society Savings are too limited for full-time workers.
  • Some Leek Building Society Mortgages customers found the process slow and uncooperative.
  • Leek Building Society Savings rates are often not competitive enough for some savers.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 5891 company reviews Last reviewed within 7 days

Always good service and a nice place to come in...

Savings 17th April 2026

Always good service and a nice place to come in to

Verified source
Rated Excellent 5/5
Read more product reviews

Friendly staff and always willing to help

Savings 17th April 2026

Friendly staff and always willing to help

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    N/A easy and excellent customer service

    N/A.... easy and excellent customer service

    Savings
    Verified source 17th April 2026
  • 5/5

    I always find it fine whenever i visit the branch

    I always find it fine whenever i visit the branch

    Savings
    Verified source 17th April 2026
  • 5/5

    We choose to visit the Uttoxeter branch and travel a...

    We choose to visit the Uttoxeter branch and travel as we find the staff all friendly and give fantastic service with a smile.

    Savings
    Verified source 17th April 2026
  • 5/5

    New customer to Leek.

    New customer to Leek. Very impressed with my first interaction with the branch manager. Easy to talk to and good service. Looking forward to savings with you.

    Savings
    Verified source 17th April 2026
  • 5/5

    Very good service in Uttoxeter.

    Very good service in Uttoxeter. Good coffee and friendly staff.

    Savings
    Verified source 17th April 2026
  • 5/5

    Friendly service, helpful and polite

    Friendly service, helpful and polite

    Savings
    Verified source 17th April 2026
  • 5/5

    staff friendly and very local for our needs

    staff friendly and very local for our needs

    Savings
    Verified source 17th April 2026
  • 5/5

    the advisers are very helpful and knowledgeable and...

    the advisers are very helpful and knowledgeable and explain things in a very clear manner.

    Savings
    Verified source 17th April 2026
  • 5/5

    For mortgage products and savings, I have always fou...

    For mortgage products and savings, I have always found the staff at Leek Building Society to be very personable, and helpful. On a few occasions... For mortgage products and savings, I have always found the staff at Leek Building Society to be very personable, and helpful. On a few occasions they have gone far beyond what you'd normally expect from your financial provider. I rate them very, very highly. Read more Read less

    {"display":"Eleanor G","full_name":"Eleanor G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Eleanor G 16th April 2026

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