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Lifetime Pet Cover: Pet Insurance reviews

4.84
Based on 2,401 reviews, last reviewed 16th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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11%
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Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025
Lou's avatar
Lou

About this product

Lifetime Pet Cover offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent Lifetime Pet Cover pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Lifetime Pet Cover pet insurance reviews to help other pet owners to find out what life as an Lifetime Pet Cover pet insurance customer is really like.

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Lifetime Pet Cover Pet Insurance reviews (2401)

Good clear cover

5
Reasonable costs, clear and concise cover. Very friendly and helpful on the phone and good communication. Reviewed on: 18th August 2020

Easy and good value

5
Really quick and easy to set up my insurance and great value for money Reviewed on: 11th August 2020

Very good overall.

5
Good customer service. Quick payout when a claim is made. Premiums are reasonably priced. Reviewed on: 10th August 2020

Easy and simple to set up

5
Fast at settling claim very helpful and an easy to use app Reviewed on: 10th August 2020

Good price and high cover

5
Easy to setup and the cover is excellent for the price Reviewed on: 10th August 2020

Honest, straight forward insurer

4
Very impressed with ease of making a claim, payment made without quibble. Only downside is the reduced pay out for older pets but I was aware of this when I took out the insurance. For what we pay I would expect 100% cover, or indeed prefer to pay a slightly higher premium for a full payout. Very straight forward to claim and paid without any real effort on my part. Overall I’m impressed. Reviewed on: 10th August 2020

Amazing all round service and value

5
Been a customer for over 8 years and wouldn't look elsewhere! Amazing customer service, no problems with claims which, on average, get reimbursed within 7 days of receipt. Professional, polite and extremely efficient. Reviewed on: 10th August 2020

Good service received

4
I had to claim on my policy when my dog ate his own bed and needed to be admitted to the vets. Process was easy and claim was paid out. Only reason for 1 star less was because they charged me admin feeds to make the claim. And I feel this should all be included. Other than that a very good insurance from my experience. Reviewed on: 10th August 2020

Prompt and very efficient service

5
when I called the admin team I was dealt with in a pleasant and efficient manner. The claim form was emailed to me promptly and any queries I had were explained clearly. Following my pups surgery the claim was dealt with very quickly. Good team of people. Reviewed on: 10th August 2020

Very quick claim settlement

5
Our little Cockapoo puppy, Darcey, managed to swallow a needle and thread, which required surgery to remove. Lifetime pet cover settled our claim very quickly, reducing the stress of an already worrying time. Thank you Reviewed on: 10th August 2020

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