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Lifetime Pet Cover: Pet insurance reviews

4.84
Based on 2,401 reviews, last reviewed 16th Feb 2025
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in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025
Lou's avatar
Lou

About this product

Lifetime Pet Cover have pet insurance policies for dogs and cats.

Lifetime Pet Cover only offer lifetime pet insurance policies. Unlike the other main types of pet insurance, a lifetime policy continues to cover ongoing conditions each year.

Lifetime Pet Cover pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lifetime Pet Cover before, you can also leave a review and share your experience.

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Lifetime Pet Cover Pet insurance reviews (2401)

Insurers who stick to their word.

5
After being continually ripped off by insurers who ask for 30% or 40% increases after no claims made, I rang Lifetime Pet Cover and asked the question about increases. Life time Pet Cover gave me examples of their increases and when the renewal came Lifetime PC were true to their promises. Good knowledgeable people to deal with on the phone. The best insurer I have been with and I have insured dogs for a very long time. Well done Lifetime Pet Cover. Reviewed on: 2nd August 2017

Quick & Efficient

5
After the awful experience of my little dog requiring an MRI scan & emergency surgery for a slipped disc, it was a huge relief that the claims process from Lifetime Pet Insurance was so easy & that they paid us so promptly. Reviewed on: 2nd August 2017

Excellent Service All Round

5
When my dog was taken urgently ill I had to act quickly getting him to a specialist unit. The cost was huge and I had to settle the account. The specialist unit sent off my claim and I had the money in my bank account within days (and I mean less than a week). What really impressed me was a query on my claim was dealt with on a Sunday by e-mail. Also you get to speak to people when you phone up and don't get the annoying 'press 3 etc.). Reviewed on: 2nd August 2017

Good customer service. Fast payment

4
I had never made a claim on pet insurance before and they were so helpful answering my questions. Paid my claim very quickly. I have renewed my policy again and am a happy customer Reviewed on: 1st August 2017

Honest, fair, efficient and reasonably-priced, offering best care for pets and their owners

5
Excellent company - fabulous ethos, very straightforward to deal with. Reviewed on: 1st August 2017

Outstanding!

5
Outstanding cover at good prices. Fair inclusion of previously treated conditions (not required veterinary surgeon review in >2 years). At last, an insurer not trapping loving owners into a cycle of ever increasing premiums. Previously with Marks and Spencer which offered good cover but at almost £70 a month to insure my dog it made it unaffordable. Other insurers wouldn't cover gastro problems on my dog because 5 years ago she ONCE had gastroenteritis. As this wasn't an ongoing issue Lifetime Pet Cover indicated that they would cover this at almost a 60% lower premium! Goodbye rip off pet insurers. Welcome a 'breath of fresh air' in Lifetime Pet Cover. Reviewed on: 1st August 2017

Great Service

5
Great customer service every time I have had to call. Furthermore, when my cat was ill there were no qualms when dealing with my claim - even when there was a mix up with the vets information they provided, Lifetime Pet Cover rectified their outcome accordingly. Would highly recommend. Reviewed on: 1st August 2017

Excellent service

5
Excellent service had to make a claim and my vet was paid directly and quick service. Reviewed on: 1st August 2017

Great policy for fair price

5
My dog insurance premiums were getting very expensive as he is now 12 years old but I have used Lifetime Pet cover for the past two years and the premiums were reasonable. I also had a claim and it was dealt with quickly. Reviewed on: 1st August 2017

Best pet cover at a very good price

5
I found lifetime pet cover on line , and I must say you can't get better cover , the prices are very very good mine was more then £12 cheaper a month than pet plan . Thank you lifetime. Reviewed on: 1st August 2017

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