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Lifetime Pet Cover: Pet Insurance reviews

4.84
Based on 2,397 reviews, last reviewed 9th Nov 2024
33% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Had to claim for my dog and it was dealt with effici... Had to claim for my dog and it was dealt with efficiently, with no issues at all. Reviewed on: 9th November 2024
Terri 's avatar
Terri

Latest lowest rating:

1

Just an awful experience They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024
GA's avatar
GA

About this product

Lifetime Pet Cover offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent Lifetime Pet Cover pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Lifetime Pet Cover pet insurance reviews to help other pet owners to find out what life as an Lifetime Pet Cover pet insurance customer is really like.

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Lifetime Pet Cover Pet Insurance reviews (2397)

First class service, second to none

5
I have only been with LPC for about a year and I have made 2 significant claims during that period; on each occasion the service was efficient, courteous and sympathetic to the plight of my 2 elderly Labradors. Payment was made extremely quickly and without the hassle and delay experienced with other companies. I sincerely hope the company are able to maintain this level of service in the future when the company will undoubtedly expand. Reviewed on: 2nd August 2017

Excellent

5
Very helpful, excellent customer service. Reviewed on: 2nd August 2017

Excellent service

5
Very efficient and very helpful staff nothing is too much trouble for them would definitely recommend this company Reviewed on: 2nd August 2017

Straight forward no catches, not the cheapest but good value, touch wood have not had to claim for either of my two dogs but have been assured by the vets that they settle promptly for any claims.

5
As I have said I have not had a claim but when searching for suitable policies they were very contactable for information. Reviewed on: 2nd August 2017

Excellent value for money

5
My dog had expensive treatment at the end of last year and the beginning of this. All bills were paid promotly and when the renewal quote came in, I was pleased to see that the premium had remained a sensible amount. What more can you ask for? Reviewed on: 2nd August 2017

very helpful

5
very helpful and no problems and cheap Reviewed on: 2nd August 2017

Insurers who stick to their word.

5
After being continually ripped off by insurers who ask for 30% or 40% increases after no claims made, I rang Lifetime Pet Cover and asked the question about increases. Life time Pet Cover gave me examples of their increases and when the renewal came Lifetime PC were true to their promises. Good knowledgeable people to deal with on the phone. The best insurer I have been with and I have insured dogs for a very long time. Well done Lifetime Pet Cover. Reviewed on: 2nd August 2017

Quick & Efficient

5
After the awful experience of my little dog requiring an MRI scan & emergency surgery for a slipped disc, it was a huge relief that the claims process from Lifetime Pet Insurance was so easy & that they paid us so promptly. Reviewed on: 2nd August 2017

Excellent Service All Round

5
When my dog was taken urgently ill I had to act quickly getting him to a specialist unit. The cost was huge and I had to settle the account. The specialist unit sent off my claim and I had the money in my bank account within days (and I mean less than a week). What really impressed me was a query on my claim was dealt with on a Sunday by e-mail. Also you get to speak to people when you phone up and don't get the annoying 'press 3 etc.). Reviewed on: 2nd August 2017

Good customer service. Fast payment

4
I had never made a claim on pet insurance before and they were so helpful answering my questions. Paid my claim very quickly. I have renewed my policy again and am a happy customer Reviewed on: 1st August 2017

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