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Lifetime Pet Cover: Pet insurance reviews

4.84
Based on 2,401 reviews, last reviewed 16th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025
Lou's avatar
Lou

About this product

Lifetime Pet Cover have pet insurance policies for dogs and cats.

Lifetime Pet Cover only offer lifetime pet insurance policies. Unlike the other main types of pet insurance, a lifetime policy continues to cover ongoing conditions each year.

Lifetime Pet Cover pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lifetime Pet Cover before, you can also leave a review and share your experience.

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Lifetime Pet Cover Pet insurance reviews (2401)

Not much experience yet dealing with anyone

4
Not much experience yet dealing with anyone Reviewed on: 17th September 2024

Easy to apply for insurance online.

5
Easy to apply for insurance online..Straight forward questions and a breeze to fill in.. Provides the best cover with access to additional services. Great value for money Reviewed on: 16th September 2024

Good service

5
Have had to claim once. Staff very good and pay out done smoothly and in good time Reviewed on: 15th September 2024

Quick and easy online application

4
Quick and easy online application Reviewed on: 12th September 2024

Easy to deal with and good price

5
Easy to deal with and good price Reviewed on: 9th September 2024

I would have rated excellent across the board as it...

4
I would have rated excellent across the board as it is good value for money and I didn’t have any issues the first year of the policy but unfortunately there was an error at the start of my current renewal policy and payments were not taken through no fault of my own. I now have to pay a larger premium each month to rectify the insurance companies mistake which I thought was pretty poor service. There was no other option and I was told if the higher monthly payment wasn’t acceptable to me then the policy would be cancelled.. I feel that the company need to work on customer service, as the commutation timescale was also poor and it took days to get a response.. Reviewed on: 7th September 2024

My GSD was diagnosed with EPI at 1 year old.

5
My GSD was diagnosed with EPI at 1 year old. After spending a small fortune on tests, medication and supplements, Lifetime pet cover was amazing when I claimed. Easy forms to fill in, excellent phone support and pay out was quick. Reviewed on: 7th September 2024

Helpful customer service and paid out with no issues

5
Was brilliant when I sadly had to claim, friendly and helpful on the call and payment was sent no problem. Reviewed on: 4th September 2024

Great so far

5
We haven’t had to make any claims yet but set-up was easy, communication is good and it’s affordable. Reviewed on: 3rd September 2024

Quick and easy to claim!

5
Quick and easy to claim! Staff are incredibly helpful. Reviewed on: 1st September 2024

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