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Lifetime Pet Cover: Pet Insurance reviews

View other Lifetime Pet Cover products
4.84
Based on 2,401 reviews, last reviewed 16th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Don't insure with Lifetime Pet Insurance! LPI have excluded my dogs arthritis condition after 2 years. I can't tell you how financially devastating this is for me and how limiting it is for th... Read more Reviewed on: 16th February 2025
Lou's avatar
Lou
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About this product

Lifetime Pet Cover offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent Lifetime Pet Cover pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Lifetime Pet Cover pet insurance reviews to help other pet owners to find out what life as an Lifetime Pet Cover pet insurance customer is really like.

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Lifetime Pet Cover Pet Insurance reviews (2401)

Prompt and efficient in all matters

5
Prompt and efficient in all matters Reviewed on: 14th August 2024
Janette S's avatar
Janette S

I would never recommend this company to anyone.

1
Incredibly slow processing of claim, taking months, causing real anxiety at a very stressful time. Very little contact or updates which meant I had to chase constantly, only getting a response once I had formally complained about the delay. The company rejected my claim on the basis of a condition of which I and my vets were completely unaware. It seems to me they are trying to avoid settling a claim based on a spurious reason so as to avoid having to pay out. I would never recommend this company to anyone. Reviewed on: 14th August 2024
Eloise E's avatar
Eloise E

Fortunately haven’t needed to claim yet but experien...

4
Fortunately haven’t needed to claim yet but experience in taking out insurance and cost of cover was very good Reviewed on: 14th August 2024
William T's avatar
William T

Compared to other providers cost is definitely value.

5
Compared to other providers cost is definitely value for money and I've never had to claim inurance before however have had to on this policy and the process was very easy and fast for pay out. Reviewed on: 14th August 2024
Stacy k's avatar
Stacy k

Friendly knowledgeable and very helpful.

5
Friendly knowledgeable and very helpful. Reviewed on: 14th August 2024
Lesley y's avatar
Lesley y

Customer service is always fab, the staff are very h...

5
Customer service is always fab, the staff are very helpful Reviewed on: 14th August 2024
Leanne T's avatar
Leanne T

Pet insurance

5
Good value. Not claimed anything as yet Reviewed on: 14th August 2024
Clair B's avatar
Clair B

Claims dealt with swiftly and claim process is very...

5
Claims dealt with swiftly and claim process is very simple. Paid us back no problem straight to bank account, or direct to vet, whichever we needed. Renewal rate fair. Reviewed on: 14th August 2024
Clare's avatar
Clare

Such a good company, easy to contact, even have a ve...

5
Such a good company, easy to contact, even have a vet 24/7 online who’s is massively helpful, I feel any issues in the future my boy is sorted for even if it’s just a question I can ask the 24/7 vets online in the app Reviewed on: 14th August 2024
Beth M's avatar
Beth M

New Delighted Client

5
I am new to this company. I have found for the three years I have had my boy Enzo, each year premiums have increased exponentially! I wanted to ensure that by joining Lifetime my pet had the same or better cover if I switched. I had couple of really good, informative calls with Lifetime. Very clear, what was, what wasn’t included. No pressure selling. They gave me a quote, which I was happy to accept, and a good way off my renewal premium. Reviewed on: 14th August 2024
Linda Miceli's avatar
Linda Miceli

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