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London Capital Credit Union: Savings reviews

View other London Capital Credit Union products
4.68
Based on 1,758 reviews, last reviewed 5th Aug 2026
216% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have always been satisfied with the service and ad... I have always been satisfied with the service and advice Reviewed on: 5th August 2026
Sumitaben J's avatar
Sumitaben J

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens
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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

Review London Capital Credit Union: Savings now

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London Capital Credit Union Savings reviews (1759)

Very good experience so far to save.

4
Very good experience so far to save. Reviewed on: 4th July 2025
Colleen L's avatar
Colleen L

General poor service.

1
Staff have a lack of interest and loan decisions and process is more like a faceless bank than a credit union Reviewed on: 4th July 2025
Daniel S's avatar
Daniel S
Reply from London Capital Credit Union Hi Daniel, Thank you for your feedback. We are sorry to hear that you are not fully satisfied with our service. Members are welcome to schedule an appointment to speak with the Member Services team. Response date: 10th July 2025
London Capital Credit Union logo
London Capital Credit Union

I've been with credit union for over 10years they've...

4
I've been with credit union for over 10years they've helped me alot. These days it's hard to save money but credit union makes this possible helping you for the seeable future. Reviewed on: 4th July 2025
Tia F's avatar
Tia F

Excellent experience , great for saving

5
Excellent experience , great for saving Reviewed on: 4th July 2025
Anne 's avatar
Anne

I'm still new to London capital but so far so...

4
I'm still new to London capital but so far so good Reviewed on: 4th July 2025
Rochelle B's avatar
Rochelle B

From owing thousands to becoming money literate

5
As one who was in debt management owing thousands of pounds, London Capital was not only a hub to save, it was the engine in me becoming more educated about saving. I was always scared about investments, so that’s something I’d like to see customers receiving more info on but otherwise I don’t know what my spending and saving habits would be like if wasn’t for LCCU. LCCU practically saved my life… Reviewed on: 4th July 2025
Ebonique 's avatar
Ebonique

One step at a time

3
Am just joining, so I don't have much experience with the union, however, so far I can't complain. I feel valued. Reviewed on: 4th July 2025
Jo Gatonga's avatar
Jo Gatonga

Really supportive, has been a rock to lean on

5
Really supportive, has been a rock to lean on Reviewed on: 4th July 2025
Naomi C's avatar
Naomi C

Big time jokers.

1
Big time jokers. Been saving with them for over 5 years and applied for a loan over 2 weeks and no one has got back me. Chased it up a few times and was told someone would be in touch with me but not one call or message about the decision.Shocking behaviour . Reviewed on: 3rd July 2025
Alan's avatar
Alan
Reply from London Capital Credit Union Hi Alan, Thank you for your feedback and we are sorry to hear that you have not had a satisfactory experience. We appreciate your loyalty and some times it is a busy a period for the loan's department. Please know that we always strive to act in the best interest of our members. If you have any further questions or need clarification regarding your application, feel free to reach out to us directly. Response date: 10th July 2025
London Capital Credit Union logo
London Capital Credit Union

a wonderful salary sacrifice scheme

5
a wonderful salary sacrifice scheme that has allowed me to save for a big event this year Reviewed on: 3rd July 2025
Sinead O's avatar
Sinead O

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