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London Capital Credit Union: Savings reviews

4.68
Based on 1,759 reviews, last reviewed 20th Aug 2026
213% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Very convenient way of saving as they can take it di... Very convenient way of saving as they can take it directly from your salary, which means, hassle free to save with them! Reviewed on: 20th August 2026
Mark R's avatar
Mark R

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1759)

It’s really helpful and Easy to access

5
It’s really helpful and Easy to access Reviewed on: 2nd July 2025

Account information is easily accessible Loan appl...

5
Account information is easily accessible Loan applications dealt with speedily. Helpful website and staff Reviewed on: 2nd July 2025

Wouldn't help when most needed it and forced to go t...

1
Wouldn't help when most needed it and forced to go to the high street bank - where I really didn't want to go. Reviewed on: 2nd July 2025
Reply from London Capital Credit Union Hi Jeanette, We appreciate your feedback; there are times when we have to consider whether lending will be ethical to a member. However, if you are not approved this time, it does not mean that we cannot lend to you in the future should your circumstances improve. Response date: 4th July 2025
London Capital Credit Union logo
London Capital Credit Union

Always a five star service

5
The process is always quick and easy . Staff are helpful and I love the saving concept. Any loans are paid into your account sometimes within 24 hours or even sooner the interest rates for loans and savings are competitive . Reviewed on: 2nd July 2025

My experience has been wonderful have referred a fri...

5
My experience has been wonderful have referred a friend already. Am planning on doing more and bringing more friends and family in. Reviewed on: 2nd July 2025

Very efficient service, friendly staff and very expe...

5
Very efficient service, friendly staff and very experienced Reviewed on: 2nd July 2025

Proud customer

5
Great company, all brilliant! Really happy Reviewed on: 2nd July 2025

Staff always very pleasant and polite and always rea...

5
Staff always very pleasant and polite and always ready to help Reviewed on: 2nd July 2025

Always take time out to consider loan applications.

5
Always take time out to consider loan applications. No matter the credit background the credit union Always helps. Reviewed on: 2nd July 2025

Good overall service

5
Not used the Union for a loan as yet. But for Sabine they have provided good incentives for use and to keep customers Reviewed on: 2nd July 2025

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