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London Capital Credit Union: Savings reviews

4.68
Based on 1,758 reviews, last reviewed 5th Aug 2026
216% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have always been satisfied with the service and ad... I have always been satisfied with the service and advice Reviewed on: 5th August 2026
Sumitaben J's avatar
Sumitaben J

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1758)

Excellent customer service

5
Very efficient and friendly staff, I recently opened a savings account and the staff talked me through the steps, explaining what documents needed to be provided and how to provide them. The process was very quick and thorough. Thank you! Reviewed on: 28th April 2026

I have always received good customer service

5
I have always received good customer service Reviewed on: 28th April 2026

Forever helpful and help with what I need

5
Forever helpful and help with what I need Reviewed on: 28th April 2026

My friend told me about London’s capital credit unio...

5
My friend told me about London’s capital credit union many years ago I have found the service very helpful in times of need almost like a rich Auntie when you really need support and there’s no one else to ask they’re there to help you with no judgement without feeling shame Reviewed on: 28th April 2026

I have a good experience in my application for loan.

4
I have a good experience in my application for loan. The service was prompt and easy Reviewed on: 28th April 2026

Always helped me when I needed it.

5
Always helped me when I needed it. Reviewed on: 28th April 2026

Great customer service always there to help.

5
Great customer service always there to help. If there's any problem and they always keep there word and return your call back keep up the good work London capital credit Union Reviewed on: 28th April 2026

Well I applied in JAnuary and happy for the decision...

5
Well I applied in JAnuary and happy for the decision however there was no clear guidance what to do when you Need a top up Reviewed on: 28th April 2026

Helped me improve my life

5
Credit Union has given me opportunity to get a loan when my credit score hasn’t been the best but have given me the opportunity to be able to improve my child and my life by getting my finances in a better place. I especially like that my loan repayments include money going into my savings for after the loan is paid off. Reviewed on: 28th April 2026

I have been with London capital credit union for man...

5
I have been with London capital credit union for many years.Always had a quick response, and found themvery helpful. Reviewed on: 28th April 2026

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