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London Capital Credit Union: Savings reviews

4.68
Based on 1,758 reviews, last reviewed 5th Aug 2026
216% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have always been satisfied with the service and ad... I have always been satisfied with the service and advice Reviewed on: 5th August 2026
Sumitaben J's avatar
Sumitaben J

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1758)

Very good experience.

4
Very good experience when applying for a loan. They took a more personal approach rather than just ‘computer says no’. The process was simple and hassle free. Would definitely recommend Reviewed on: 28th April 2026

Bigger and better

5
I have been with credit union prior to them changing (north London capital)I received a loan from their team which helped me majorly! And again now with their new rebranding l. They are very understanding and compromising with the repayments. They do offer support and top up loans if needed Reviewed on: 28th April 2026

Very perfect, good and excellent

5
Very perfect and good,very relatable Reviewed on: 28th April 2026

Every time I have contacted the service I have been...

5
Every time I have contacted the service I have been supported Reviewed on: 28th April 2026

Trusted, Helpful and Easy to Use

5
My experience with London Capital Credit Union has been genuinely positive from start to finish. Opening a savings account was straightforward, and the entire process felt clear, transparent, and well-managed. What really stood out to me was how supportive and approachable the team has been throughout. Whenever I had questions, they were handled promptly and with genuine care. It’s refreshing to deal with an organisation that prioritises its members and takes the time to ensure everything is understood, rather than rushing the process. Their communication has been consistent and reassuring, which has made managing my savings feel simple and stress-free. This service has helped me build better financial habits and given me more confidence in managing my money. It feels like more than just a financial institution—it feels like a community that actually wants its members to succeed. I would highly recommend London Capital Credit Union to anyone looking for a reliable, supportive, and trustworthy place to save. Their professionalism, combined with a personal touch, really sets them apart. Reviewed on: 28th April 2026

Thanks for your help, cuple times i was on problem a...

5
Thanks for your help, cuple times i was on problem and i got the help Reviewed on: 28th April 2026

When I needed a loan urgently, they helped.

5
When I needed a loan urgently, they helped. Reviewed on: 28th April 2026

Excellent service

5
I’ve been with credit union for about 17- 18 years and they have help me so much with my finances. They are very reasonable and they care about your savings and needs. I would and have recommended CU to my friends and family and they love it. Keep up the great work credit union. Reviewed on: 28th April 2026

Very smooth process

5
Very smooth from start to finish, staff are very clear when explaining things. Very happy i chose to save with credit union i have already advised family members to do the same. Reviewed on: 28th April 2026

The staff were very professional and impeccable cust...

5
The staff were very professional and impeccable customer service Reviewed on: 28th April 2026

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