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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 5,356 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and a user-friendly app. Loans are quick to approve and flexible, easing financial stress especially for families. Some find the app could be improved and have experienced delays or refusals, but overall it’s a reliable, community-focused service.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and staff are friendly and helpful. (9 mentions)
  • The app for Manchester Credit Union is simple to use and makes managing loans and savings easy. (10 mentions)
  • Manchester Credit Union offers great customer service that is polite, supportive and efficient. (10 mentions)
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 5356 company reviews • Last reviewed within 7 days

My experience

Loans • 17th August 2026

It’s been a really good experience , it’s been so easy to use and understand

{"display":"Briony h","full_name":"Briony h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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I have the saving and this really help as my daughte...

Savings • 17th August 2026

I have the saving and this really help as my daughter has austim and sensory needs and always need chew buddy's as she ever high... I have the saving and this really help as my daughter has austim and sensory needs and always need chew buddy's as she ever high with her sensory needs and has serve emotional disregaltion and I have no family there is only me my bf and my daughter so having the saving helps alot near when it comes too her brithday or Christmas we can buy the stuff she really needs Read more Read less

{"display":"Katie Erica Armitage ","full_name":"Katie Erica Armitage ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 5.00/5

    Respond quickly, staff are always willing to help ev...

    Respond quickly, staff are always willing to help even with the small questions. Useful emails and they give alot of notice about changes.

    {"display":"Nicole Shields","full_name":"Nicole Shields","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752424.png"}}'s avatar
    Loans
    Nicole Shields 17th August 2026
  • 5.00/5

    Brilliant, straightforward and reliable, definitely...

    Brilliant, straightforward and reliable, definitely recommend.

    {"display":"Abby","full_name":"Abby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Abby 16th August 2026
  • 5.00/5

    I use it when I’m really struggling being a single m...

    I use it when I’m really struggling being a single mum and it really helps me

    {"display":"Kierra m","full_name":"Kierra m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kierra m 15th August 2026
  • 5.00/5

    Experience has been brilliant since I joined first c...

    Experience has been brilliant since I joined first class and quick to answer any questions

    {"display":"joey stridgen","full_name":"joey stridgen","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752297.png"}}'s avatar
    Loans
    joey stridgen 14th August 2026
  • 5.00/5

    Free and fair response.

    Free and fair response. Considers anyone with no judgment. Once you have the app everything is straight forward.

    {"display":"JamesGM","full_name":"JamesGM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    JamesGM 14th August 2026
  • 5.00/5

    I have been a member for a number of years and have...

    I have been a member for a number of years and have always turned to Manchester credit union when I've needed financial support. They are... I have been a member for a number of years and have always turned to Manchester credit union when I've needed financial support. They are always professional and understanding and have helped me out when I have found myself struggling the most. Read more Read less

    {"display":"Tina bowie","full_name":"Tina bowie","avatar":{"url":"\/assets\/uploads\/avatars\/users\/386758.png"}}'s avatar
    Loans
    Tina bowie 14th August 2026
  • 5.00/5

    Really easy to do just fill in the form and give the...

    Really easy to do just fill in the form and give them permission to go in to your bank to look at your income and out goings very good experience

    {"display":"Kerry burn","full_name":"Kerry burn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry burn 14th August 2026
  • 5.00/5

    I have used MCU for multiple years.

    I have used MCU for multiple years. As a single mother it really helps me save for expensive times of year such as Christmas and... I have used MCU for multiple years. As a single mother it really helps me save for expensive times of year such as Christmas and school uniforms etc. The family loan always helps when an unexpected financial emergency pops up. Read more Read less

    {"display":"Bern","full_name":"Bern","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bern 13th August 2026
  • 5.00/5

    Always, friendly helpful staff.

    I am always pleased with the friendly, efficient staff when getting a loan.

    {"display":"viola burke","full_name":"viola burke","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752164.png"}}'s avatar
    Loans
    viola burke 13th August 2026

    Products from Manchester Credit Union

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