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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.93/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,211 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended positively over the past 90 days

Manchester Credit Union’s loans and savings services are praised for being easy to use, quick, and genuinely helpful in tough times. The friendly staff and straightforward app make managing money less stressful. Some find phone contact tricky, but overall it’s a trusted community lifeline with fair rates and great support.

Positive themes

  • Manchester Credit Union loans are quick, easy, and a real help when you’re struggling.
  • The customer service at Manchester Credit Union is friendly and always ready to help.
  • Manchester Credit Union savings are easy to use and help build money steadily.

Negative themes

  • It can be hard to get through on the phone to Manchester Credit Union sometimes.
  • Some found loan top-ups tricky or rates higher if on a visa with Manchester Credit Union.
  • Savings card details don’t always save properly causing repeated input each time.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 3211 company reviews Last reviewed within 7 days

An amazing union it is

Savings 13th April 2026

Every time I’ve needed them they have been there. Always polite kind and attentive when needed. Thank you guys

Rated Excellent 5/5
Read more product reviews

The family loan has helped me be able to budget mone...

Loans 13th April 2026

The family loan has helped me be able to budget money and also gives you that peace of mind that you can have extra help when needed

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Easy savings directly from my wage

    I have been a member of Manchester Credit Union for a number of years. The Manchester credit union makes it easy for me to save... I have been a member of Manchester Credit Union for a number of years. The Manchester credit union makes it easy for me to save directly from my salary. The loan application process is also very easy to complete. Read more Read less

    {"display":"Kemi O","full_name":"Kemi O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kemi O 13th April 2026
  • 5/5

    Excellent service

    Hi have taken 2 loans out of a number of years and had excellent advice and service bother times with very prompt amd personable customer service

    {"display":"Lisa T","full_name":"Lisa T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa T 13th April 2026
  • 5/5

    Good team with great ,supportive work,

    Good team with great ,supportive work,

    {"display":"Rosa D","full_name":"Rosa D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rosa D 13th April 2026
  • 5/5

    I recently got a loan through Manchester Credit Un...

    I recently got a loan through Manchester Credit Union, and I couldn't be happier with the experience. From the start, the staff was incredibly helpful... I recently got a loan through Manchester Credit Union, and I couldn't be happier with the experience. From the start, the staff was incredibly helpful and patient, walking me through each step of the application process. They offered competitive interest rates and flexible repayment options that fit my budget perfectly. What really stood out was their commitment to helping me understand all the terms and conditions, making sure I felt confident and informed. If you're looking for a reliable and supportive lending partner, I highly recommend Manchester Credit Union!" Read more Read less

    {"display":"Sarah","full_name":"Sarah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah 13th April 2026
  • 5/5

    Very good for familys

    Credit union is very ideal and is very useful for me it’s very handy to have

    {"display":"Sabrina","full_name":"Sabrina","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sabrina 13th April 2026
  • 5/5

    Excellent that you can top it up really helps

    Excellent that you can top it up really helps

    {"display":"Diane f","full_name":"Diane f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Diane f 13th April 2026
  • 5/5

    Always really helpful, and help out with savings als...

    Always really helpful, and help out with savings also would highly recommend to friends and family as the interest rates are really good

    {"display":"Jenny s","full_name":"Jenny s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jenny s 13th April 2026
  • 5/5

    Always ready to assist with any queries, helping you...

    Always ready to assist with any queries, helping you manage your finances and provide support to prevent me from getting into unnecessary debt

    {"display":"James Mad","full_name":"James Mad","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1472784.png"}}'s avatar
    Loans
    James Mad 13th April 2026
  • 5/5

    Friendly staff always willing to help

    Friendly staff always willing to help

    {"display":"Mohammed A","full_name":"Mohammed A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mohammed A 13th April 2026

    Products from Manchester Credit Union

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