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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 5,427 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and a user-friendly app. Loans are quick to approve and flexible, easing financial stress especially for families. Some find the app could be improved and have experienced delays or refusals, but overall it’s a reliable, community-focused service.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and staff are friendly and helpful. (9 mentions)
  • The app for Manchester Credit Union is simple to use and makes managing loans and savings easy. (10 mentions)
  • Manchester Credit Union offers great customer service that is polite, supportive and efficient. (10 mentions)
Summarised by AI
Was this helpful?

About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 5427 company reviews • Last reviewed within 7 days

Easy way

Savings • 27th September 2026

Easy way to save and have my money put to good use

Rated Excellent • 5.00/5
Read more product reviews

Very good definitely recommend

Loans • 27th September 2026

Very good definitely recommend easy to use and apply

Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Still trying to register.

    Still trying to register. My call was unanswered due to out of hours at 11.20 am on Friday and the request for how long you... Still trying to register. My call was unanswered due to out of hours at 11.20 am on Friday and the request for how long you lived in the address 2004 to date and you need more ? Read more Read less

    {"display":"Phil M","full_name":"Phil M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Phil M 25th September 2026
  • 4.00/5

    Trust worthy and reliable

    You can rely on them to be there for you in times of need

    {"display":"Favour","full_name":"Favour","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Favour 23rd September 2026
  • 5.00/5

    Always helpful always explain everything to make it...

    Always helpful always explain everything to make it easier to understand.

    {"display":"Tracy Brady","full_name":"Tracy Brady","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tracy Brady 23rd September 2026
  • 5.00/5

    Very fast an exceptional customer service

    Very fast an exceptional customer service

    {"display":"Laura Curren","full_name":"Laura Curren","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1428078.png"}}'s avatar
    Loans
    Laura Curren 22nd September 2026
  • 5.00/5

    Thank you for understanding and thank you for all yo...

    Thank you for understanding and thank you for all your support and help. You go out of your way to help ppl.

    {"display":"Hayley H","full_name":"Hayley H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hayley H 22nd September 2026
  • 5.00/5

    Managed to get loans for two mile stones that I have...

    Managed to get loans for two mile stones that I have prepared for but could not pay fully myself. The process was easy and the response time was even easier.

    {"display":"Khadija Ahmed","full_name":"Khadija Ahmed","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1759330.png"}}'s avatar
    Loans
    Khadija Ahmed 22nd September 2026
  • 5.00/5

    Always there when you need them.

    Always there when you need them.

    {"display":"Shona D","full_name":"Shona D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shona D 21st September 2026
  • 4.00/5

    Is this the worse thing is not going to pay...

    Is this the worse thing is not going to pay on time

    {"display":"Elena f","full_name":"Elena f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elena f 21st September 2026
  • 5.00/5

    I find it easy to use and very helpful, supportive s...

    I find it easy to use and very helpful, supportive staff and a good way to save and be able to get loans I can afford .

    {"display":"Louise C","full_name":"Louise C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Louise C 19th September 2026

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