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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.93/5

Manchester Credit Union reviews

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Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 2,617 product reviews

Average score of 4.93/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union is a brilliant place to get quick, affordable loans and save easily with a friendly, helpful team. The app makes managing money simple and the savings plans really help build a safety net. Some wish loan top-ups were easier and faster, and a few found the app or communication could be improved.

Positive themes

  • Manchester Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Manchester Credit Union’s loans are quick to approve and easy to repay with fair interest.
  • The app and website of Manchester Credit Union are easy to use and make managing money simple.

Negative themes

  • Some find it hard to top up loans before paying off GBP 150 at Manchester Credit Union.
  • A few users struggle with the app or website display and navigation at Manchester Credit Union.
  • Loan interest rates could be lower and some find loan amounts too small at Manchester Credit Union.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 2617 company reviews • Last reviewed within 7 days

Very helpful.

Loans • 28th January 2026

Very helpful. Staff are very nice

{"display":"Stacey E","full_name":"Stacey E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Good service

Loans • 26th January 2026

I found it safe an very friendly plus was able to save but I feel lones should be available to the customer who already have family lones

{"display":"Rebecca Jones","full_name":"Rebecca Jones","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1333615.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    Always helpful

    Always helpful when I need help and support from Manchester credit union

    {"display":"Aleisha","full_name":"Aleisha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Aleisha 23rd January 2026
  • 5/5

    It was a straight forward experience.

    It was a straight forward experience. Staffs were very helpful. Thank you

    {"display":"Imade O","full_name":"Imade O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Imade O 22nd January 2026
  • 4/5

    Good very goid happpy for this thank you

    Good very goid happpy for this thank you

    {"display":"Nikola knikola kicova","full_name":"Nikola knikola kicova","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nikola knikola kicova 21st January 2026
  • 5/5

    The staff are extremly helpful if you need to contac...

    The staff are extremly helpful if you need to contact them. The online process is very easy to use when applying for a loan or... The staff are extremly helpful if you need to contact them. The online process is very easy to use when applying for a loan or withdrawing from your savings. I would highly recommend Manchester Credit Union. Read more Read less

    {"display":"Claire B","full_name":"Claire B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Claire B 20th January 2026
  • 5/5

    Fantastic experience thank you so much.

    Fantastic experience thank you so much.

    {"display":"Becky","full_name":"Becky","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Becky 20th January 2026
  • 5/5

    Never had a single problem.

    Never had a single problem. Always quick replies when needed. Always keeps me up to date

    {"display":"Chelsea W","full_name":"Chelsea W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chelsea W 15th January 2026
  • 5/5

    Ive had a really good experience with credit union i...

    Ive had a really good experience with credit union it’s as help me out a lot with my bills household appliances and clothes make it... Ive had a really good experience with credit union it’s as help me out a lot with my bills household appliances and clothes make it a lot less stressful. I couldn’t recommend it enough for people who struggling. Read more Read less

    {"display":"Hayley E","full_name":"Hayley E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hayley E 14th January 2026
  • 5/5

    Excellent service

    Excellent service very fast and effective

    {"display":"Joanne b","full_name":"Joanne b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joanne b 9th January 2026
  • 5/5

    Quick replies from online chat and always happy to h...

    Quick replies from online chat and always happy to help.

    {"display":"Kathleen swindells","full_name":"Kathleen swindells","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kathleen swindells 9th January 2026

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