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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.83/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 4,349 product reviews

Average score of 4.83/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended positively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and quick service. Their loans are affordable and ethical, often linked to savings, which many find reassuring. The app and online tools are handy for managing money, though phone access can sometimes be slow. Overall, it’s a trusted local option that supports people through tough times.

Positive themes

  • Manchester Credit Union loans are quick, easy, and hassle-free to get.
  • The customer service at Manchester Credit Union is friendly and very helpful.
  • Manchester Credit Union savings make it easy to save regularly and safely.

Negative themes

  • Sometimes it takes too long to get through on the phone at Manchester Credit Union.
  • Loan limits and interest rates can feel restrictive or higher than expected.
  • Occasionally the app or online service lacks info or has delays in processing.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 4349 company reviews Last reviewed within 7 days

Great, very useful and staff are very nice

Loans 23rd May 2026

Great, very useful and staff are very nice

Rated Excellent 5.00/5
Read more product reviews

Very good

Savings 23rd May 2026

My experience with the service is good

Rated Good 4.00/5
Read more product reviews
  • 5.00/5

    I have been with Manchester credit union for over 20...

    I have been with Manchester credit union for over 20 years. Their service has always been excellent and the staff are so polite. When I... I have been with Manchester credit union for over 20 years. Their service has always been excellent and the staff are so polite. When I I retired I managed to put and keep £5000 in my savings account, which when i pass away will be made up to £10 k and will pay for my funeral. The staff were very helpful in helping me to understand how my savings will work as an endowment. Read more Read less

  • 5.00/5

    Fantastic help&savings

    Such small amounts what add up and perfect help if im ever sort some months its been a real help in hand.

    {"display":"MRM","full_name":"MRM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MRM 23rd May 2026
  • 5.00/5

    Never had a problem getting a loan when needed

    Never had a problem getting a loan when needed

    {"display":"Sasha ","full_name":"Sasha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sasha 23rd May 2026
  • 4.00/5

    The App is Fast and simple service.

    The App is Fast and simple service. No complications

  • 5.00/5

    It's easy to use.

    It's easy to use.. instant transfers.. same day reply in the message center. And always grate customer service on the phone and they don't take... It's easy to use.. instant transfers.. same day reply in the message center. And always grate customer service on the phone and they don't take hours to answer.. its a nice way to build a small emergency fund. Read more Read less

    {"display":"Leanne r","full_name":"Leanne r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Leanne r 23rd May 2026
  • 5.00/5

    Fab service

    Always helpful and resolves issues quickly

    {"display":"Hol ","full_name":"Hol ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hol 23rd May 2026
  • 5.00/5

    Credit Union colleagues are always helpful!

    Credit Union colleagues are always helpful when I ring with a query. They came to my works and supported me in joining the credit union.

    {"display":"Beckie Hughes","full_name":"Beckie Hughes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Beckie Hughes 23rd May 2026
  • 5.00/5

    Straightforward

    I had a positive experience with Manchester Credit Union. The loan process was straightforward, and the staff were helpful and professional throughout. They explained everything... I had a positive experience with Manchester Credit Union. The loan process was straightforward, and the staff were helpful and professional throughout. They explained everything clearly and made me feel comfortable during the application. I also appreciated the quick responses and supportive customer service. Overall, a reliable and trustworthy service that helped when I needed financial support. Read more Read less

    {"display":"Linda m","full_name":"Linda m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Linda m 22nd May 2026
  • 5.00/5

    Great Service

    Never any problems great idea help people with loans

    Products from Manchester Credit Union

    Showing all products offered by Manchester Credit Union

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