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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.93/5

Manchester Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 2,637 product reviews

Average score of 4.93/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union is a brilliant place to get quick, affordable loans and save easily with a friendly, helpful team. The app makes managing money simple and the savings plans really help build a safety net. Some wish loan top-ups were easier and faster, and a few found the app or communication could be improved.

Positive themes

  • Manchester Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Manchester Credit Union’s loans are quick to approve and easy to repay with fair interest.
  • The app and website of Manchester Credit Union are easy to use and make managing money simple.

Negative themes

  • Some find it hard to top up loans before paying off GBP 150 at Manchester Credit Union.
  • A few users struggle with the app or website display and navigation at Manchester Credit Union.
  • Loan interest rates could be lower and some find loan amounts too small at Manchester Credit Union.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 2637 company reviews Last reviewed within 7 days

Always an extra support for me when struggling

Loans 24th February 2026

Always an extra support for me when struggling

Rated Excellent 5/5
Read more product reviews

Staff are helpful when you phone

Loans 24th February 2026

Staff are helpful when you phone

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Helpful and understanding

    They are very understanding and help you the best they can and also are very fast with transactions and loan approvals on a weekday of course. Would highly recommend!

    {"display":"Ebony iqbal ","full_name":"Ebony iqbal ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ebony iqbal 23rd February 2026
  • 5/5

    Staff were informative and friendly it was quick and...

    Staff were informative and friendly it was quick and thorough to get answers to my questions

    {"display":"Marie D","full_name":"Marie D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Marie D 19th February 2026
  • 5/5

    Love credit union really helps me when I need quick...

    Love credit union really helps me when I need quick loans

    {"display":"Melissa c","full_name":"Melissa c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Melissa c 17th February 2026
  • 5/5

    Excellent service

    Excellent and very helpful really helps people out

    {"display":"Katie p","full_name":"Katie p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie p 17th February 2026
  • 5/5

    Very quick at replying:) easy app to use

    Very quick at replying:) easy app to use

    {"display":"Rebecca T","full_name":"Rebecca T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rebecca T 17th February 2026
  • 5/5

    Easy process very informative and helpful staff

    Easy process very informative and helpful staff

    {"display":"Bet W","full_name":"Bet W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bet W 13th February 2026
  • 5/5

    Very good service and quick response time I would re...

    Very good service and quick response time I would recommend them

    {"display":"Teressa H","full_name":"Teressa H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Teressa H 11th February 2026
  • 5/5

    i was struggling and recommended this service which...

    i was struggling and recommended this service which helped massively

    {"display":"danielle hand","full_name":"danielle hand","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    danielle hand 10th February 2026
  • 5/5

    Very gd had 2 loans now and also good that h can sav...

    Very gd had 2 loans now and also good that h can save aswell and take your savings out if u need that extra 10 all around had good experience

    {"display":"Dani","full_name":"Dani","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dani 9th February 2026

    Products from Manchester Credit Union

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