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ManyPets: Pet insurance reviews

View other ManyPets products
4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13423)

just great

5
claim process very easy and straight forward, have both my dogs insured with these Reviewed on: 7th August 2020
Joanne Millett's avatar
Joanne Millett

I Recommend Them to Everyone

5
Excellent cover, I have claimed 3 times in less than 3 years, twice for operations and once for a biopsy. All claims were paid promptly and the premium has still stayed sensible. Very pleased! Reviewed on: 7th August 2020
Cathryn Hawkins 's avatar
Cathryn Hawkins

Not made a claim yet but good customer service so far.

5
Although I haven't required to use their services, and hope to not have to make a claim, the customer service so far has been excellent. Product seems to be good value for money compared to other companies and easy to set up. Would recommend so far. Reviewed on: 7th August 2020
G Boyd 's avatar
G Boyd

Fair priced and very handy

5
We love our insurance with Bought By Many. For one, the monthly price point is affordable considering everything you get. For two, we were worried our pup was ill and we got to use FirstVet for free at 9pm without paying the £30/per apt fee and we were so relieved. Definitely recommend. Reviewed on: 7th August 2020
candb19's avatar
candb19

Amazing customer service & there when I needed them with no hassle.

5
I’ve had to use my pet insurance a couple of times & each person I have spoken to in different departments has been more than helpful, have put me at ease & I feel looked after, not just my pet! I’ve moved all of my pets over to Bought By Many & really feel assured that they will all be looked after, if we need to use our insurance. I’ve had experience with different pet insurers over the years and Bought By Many is leading by far, especially on the quality of cover and customer service. I couldn’t recommend them enough!! Reviewed on: 7th August 2020
Hayley's avatar
Hayley

Very happy good price

5
Very happy with the policy and as there was no claim got nearly £60 back Happy days Reviewed on: 7th August 2020
Anthony Tindall 's avatar
Anthony Tindall

Best dug insurance out there

5
Great service, good price. Best out there Reviewed on: 7th August 2020
Grant Williamson's avatar
Grant Williamson

Excellent and Quick Customer Service

5
They kept us up-to-date with our claims and didn't ask many questions. All the claims were processed in the background, with the vets. Reviewed on: 7th August 2020
Pareemit Tyagi's avatar
Pareemit Tyagi

Excellent service, rapid claim payment

5
I had to claim for my dog within 3months of buying the policy. The claim form was so simple and quick to fill in and the text service to keep me updated was brilliant. The claim was settled within a week or so with the money refunded to my bank account. Being a lifelong pet owner, I have struggled before with pet insurance but Bought By Many has been excellent, cannot rate them highly enough! Reviewed on: 7th August 2020
Zoe 's avatar
Zoe

Knowledgeable advisors, excellent customer service.

5
I had a very good experience when making an enquiry for my puppy's new policy. I feel assured that he has the right level of coverage, should I ever need to make a claim- my mind is at rest. Reviewed on: 7th August 2020
Debby's avatar
Debby

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