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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Top Service

5
Excellent service, claim settled directly & efficiently with my vet. Would definitely recommend Bought By Many Pet Insurance to others Great service, thank you. Reviewed on: 7th August 2020

Best Insurance yet

5
We took advantage of multi-pet discount because we have 5 dogs and the cost of insuring them each month was enormous. We now insure all 5 for under £200 a month and it's the most comprehensive cover we've had to date, but also the cheapest! We were particularly attracted by the unlimited 24/7 vet calls and no change in premium for the life of your pet even if you claim, and it is so simple to set up and create a profile for each of your pets. We will definitely be sticking with Bought by Many! Reviewed on: 7th August 2020

Good value insurance

5
The insurance cover you get is quite comprehensive for the cost.we used the video link with the vet when we had an issue with our puppy and was given a very good diagnostic report on what to do. Very pleased with the service. Reviewed on: 7th August 2020

Amazing!!!

5
Amazing service, quick easy and friendly! & the pay out for vet bills are almost immediate. Also now paying for my boy to build himself back up by paying for hydrotherapy, laser and physio! Wouldn’t of been able to do it without them, worth every penny! Reviewed on: 7th August 2020

Simple and easy

5
Great website, really like the way your pets details are simple to enter and the way they are shown. Not so formal with loads of question like other pet insurers. Also lots of different packages/prices giving you a choice and these are easy to read and understand. Also like that you can phone and talk to someone even with the smallest or queries. Reviewed on: 7th August 2020

Paid in full with no hassle and great communication

5
My kitten broke her leg the first week of lock down. It was a very stressful experience but the hassle free service provided by Bought By Many made it to much easier. The online claim too minutes and payment was received in FULL after all information was sent by our vet. Very impressed. Reviewed on: 7th August 2020

Just the job for the dog

5
When I was looking for pet insurance I researched a lot and to to honest there were so many loopholes and pitfalls . I decided to ask people who knew best - other pet owners . I asked a National Facebook group who they recommended... out of 40 responses at least 37 were saying “Bought by Many “. . The staff are so friendly on the phone , claims are dealt with promptly and they keep you informed of progress along the way . Great business glad I signed up ! Reviewed on: 7th August 2020

Excellent service

5
Very courteous and knowledgeable staff Always keep you informed about what is happening to your claim a Reviewed on: 7th August 2020

Great value and extensive cover

5
I love the cost. Half price of petplan. Doesn’t go up with age. Appears to be very extensive cover. I like the free courses. Fabulous that there’s cover for preexisting issues as long as over two years since last claim. The proof will be how good and quick they are at paying out for a claim. Reviewed on: 7th August 2020

Wonderful good value service

5
Very comprehensive website and easily contactable staff. Have made one claim which was dealt with quickly and efficiently and I received monies within 14 days - no complaints at all - would highly recommend. Reviewed on: 7th August 2020

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