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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Quick payout direct to vets, very smooth process fro...

Quick payout direct to vets, very smooth process from beginning to end. Reviewed on: 2nd October 2024

Good insurance, better extras!

The added extras that come with the insurance are incredibly useful when your pet is not well Reviewed on: 2nd October 2024

New to pet insurance but Many Pets have been great

We are new to pet insurance but Many Pets have been very helpful when we had our first incident with our dog who ended up with so many grass seeds in her ears she had to have several visits to the vet to deal with them. The advisers on the phone were very helpful and understanding. Reviewed on: 2nd October 2024

Always pleasant staff when talking with them on the...

Always pleasant staff when talking with them on the telephone. On the one occasion when I used their First Vet service I found the vet to be very helpful and informative. Reviewed on: 2nd October 2024

ManyPets are excellent. Top Dog!

ManyPets are excellent. Great customer service and super efficient and hassle free claims processing, with payment made immediately. Can’t recommend enough. Reviewed on: 2nd October 2024

Great value for money, and brilliant service

I found it difficult to find an insurance company that was both good value for money and had a good level of cover, especially as my cat is a senior. With Many Pets, the value for money was great and the cover was very comprehensive. I've fortunately only had to make a claim once, and when I did, Many Pets accepted my application straight away and paid out very quickly. They're processes are also very user friendly. Reviewed on: 2nd October 2024

I have been with Many Pets for 3 yrs now and have ma...

I have been with Many Pets for 3 yrs now and have made one claim which was dealt with directly through my vet and promptly. Therefore very happy to recommend them as pet insurance. Reviewed on: 2nd October 2024

All good

Always polite and helpful, dealing with all issues ASAP Reviewed on: 2nd October 2024

Great support from online vets

Paid out straight away no fuss snd I love the online vet that’s amazing it gives me piece of mind having that support there Reviewed on: 2nd October 2024

top service is provided

the staff at Many Pets will do anything in their possibility to make their clients happy and to provide to the needs of their clients. It is a pleasure dealing with them. Reviewed on: 2nd October 2024

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