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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

New customer

4
I was recommended Bought by Many by lots of dog owners that have said it offers really good cover if my little Sprocker gets ill. Great customer experience so far as easy to purchase and documents sent. Reviewed on: 7th August 2020

No nonsense pet insurance

5
Easy and affordable pet insurance Reviewed on: 7th August 2020

Money back policy

4
I am in my 2nd year of insurance with Bought By Many and compared to other quotes and my years with previous insurers the prices were so reasonable. I opted for the money back policy and was delighted to receive a 20% cashback into my account shortly after my 2nd year of policy began. The premium did not jump up after the initial year either. I have just recently had to claim for my dog who needed expensive and emergency surgery. Filled in a simple form online and BBM took care of the rest. My vet would not accept direct payment from the insurer and I had to front the costs (or what I could afford of them) while my claim was being processed. BBM kept me updated at each point but when I reached out to let them know my vet was withholding stitch removal until I was able to settle the balance BBM had it processed and the funds in my bank within 24hours. Will continue to insure my dog with BBM Currently sourcing a new vet Reviewed on: 7th August 2020

Friendly fair efficient so happy with the service

5
Bobby had to go to vets several times so had to keep adding to original claim,but it was all handled with clarity and most of all compassion would highly recommend,also very good value for money. Excellent company well done. Reviewed on: 7th August 2020

The best of the best

5
What can I say in this short review, Bought by Many are in a league of their own. With their easy claim procedure, quick payment to vet and even free video calling to a vet 24/7. I wouldn't trust any other company with 1 year old Beagle puppy. Reviewed on: 7th August 2020

Great Product

5
We found exactly the policy we wanted in terms of price, value for money and extent of cover. Reviewed on: 7th August 2020

Easy to use, flexible options

4
The web site is very easy to use and options are well explained Reviewed on: 7th August 2020

claim settled quickly

5
better priced insurance than competitors so worried about claims being settled without any hassle but Bought by Many were quick and easy to deal with and settled promptly Reviewed on: 7th August 2020

Great pet Insurane

5
All my dealings with Bought By Many pet insurance have been positive - great communication while claim is in progress. I have been a member for four years. I even recommended the company to someone today. Reviewed on: 7th August 2020

Could not ask for more!

5
I have been a customer of Bought By Many for over a year now and they are brilliant. Friendly, helpful and knowledgeable customer care team, and with two dogs, finding an affordable insurance company with a great service is important! Bought By Many have by far been the most affordable insurance company with a quality service that I have come across, and their no claims bonus is a lovely way of showing gratitude to their customers. Reviewed on: 7th August 2020

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