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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Stitches lifeline

5
My poor lil pup has been poorly from 3 months old lots of vet visits this insurance has been a godsend no quibbles they take the stress away Reviewed on: 7th August 2020

Best by Far!

5
First class customer service coupled with very sensitive handling of claims make Bought By Many the best Pet Insurers I have ever used. Online claims are settled swiftly and I was kept fully informed every step of the way. The company dealt directly with the Veterinary hospital, leaving me free to care for my pet. Highly recommended on every level. Thank you all at BBM Reviewed on: 7th August 2020

New customer

4
I was recommended Bought by Many by lots of dog owners that have said it offers really good cover if my little Sprocker gets ill. Great customer experience so far as easy to purchase and documents sent. Reviewed on: 7th August 2020

No nonsense pet insurance

5
Easy and affordable pet insurance Reviewed on: 7th August 2020

Money back policy

4
I am in my 2nd year of insurance with Bought By Many and compared to other quotes and my years with previous insurers the prices were so reasonable. I opted for the money back policy and was delighted to receive a 20% cashback into my account shortly after my 2nd year of policy began. The premium did not jump up after the initial year either. I have just recently had to claim for my dog who needed expensive and emergency surgery. Filled in a simple form online and BBM took care of the rest. My vet would not accept direct payment from the insurer and I had to front the costs (or what I could afford of them) while my claim was being processed. BBM kept me updated at each point but when I reached out to let them know my vet was withholding stitch removal until I was able to settle the balance BBM had it processed and the funds in my bank within 24hours. Will continue to insure my dog with BBM Currently sourcing a new vet Reviewed on: 7th August 2020

Friendly fair efficient so happy with the service

5
Bobby had to go to vets several times so had to keep adding to original claim,but it was all handled with clarity and most of all compassion would highly recommend,also very good value for money. Excellent company well done. Reviewed on: 7th August 2020

The best of the best

5
What can I say in this short review, Bought by Many are in a league of their own. With their easy claim procedure, quick payment to vet and even free video calling to a vet 24/7. I wouldn't trust any other company with 1 year old Beagle puppy. Reviewed on: 7th August 2020

Great Product

5
We found exactly the policy we wanted in terms of price, value for money and extent of cover. Reviewed on: 7th August 2020

Easy to use, flexible options

4
The web site is very easy to use and options are well explained Reviewed on: 7th August 2020

claim settled quickly

5
better priced insurance than competitors so worried about claims being settled without any hassle but Bought by Many were quick and easy to deal with and settled promptly Reviewed on: 7th August 2020

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