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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Best pet ins ever!

5
Always fast pay outs ,really polite staff. Reviewed on: 7th August 2020

Most efficient pet insurance cover

5
I bought this policy having used two companies prior for older dogs. This one he’s exceed all expectations. Pay outs within 7 days. Instant communication relating to claims. Continued updates via email and text. Absolutely amazing customer service. I have recommended to many other pet owners. Also option for no excess with cover up to 7000 for lifetime cover. Reviewed on: 7th August 2020

jus t the best

5
really pleased with my policy easy to setup and to understand. Agent very helpful explained everything clearly to me. Will definitely be recommending it to my friends. Reviewed on: 7th August 2020

Great insurance company

5
The cheapest but most comprehensive insurance I could locate for my French bulldog, fantastic free online vet service too. Their customer service team is very knowledgeable about their packages so it made it easy finding the perfect one for my dog Reviewed on: 7th August 2020

Appears to be good value

5
But I have not had to make a claim Reviewed on: 7th August 2020

Couldnt be simpler!

5
I had to make a claim, not a huge amount, but due to lockdown money has been tight, but I always make sure I keep my dog insured. My claim was settled within 2 weeks of taking my dog to the vet. Excellent customer services. I couldn’t recommend BBM highly enough! Reviewed on: 7th August 2020

Help is just a phone call away!

5
My miniature dachshund pup Winston, fell foul of a Springer Spaniel. He suffered a double break to his lower jaw, severe tooth ounctures to the top of his head and under his jaw. After a traumatic few days I phoned BBM and spoke to a wonderfully helpful lady who took the details of the three veterinary surgeries involved and helped me start the claim procedure! It is such a relief to know that when your pet is in trouble there is friendly, expert help and advice available. Reviewed on: 7th August 2020

Pet insurance like no other

5
My cat Beau hurt his paw on a sharp object during his daily neighbourhood watch prowl. The vet invoice was settled immediately - no fuss. During lockdown Bella, his sister, was lethargic and wouldn’t eat. I had a video consultation and my mind was put to rest after discussing the matter. I wouldn’t change my pet insurance for anything. Bravo BBM! Reviewed on: 7th August 2020

Good communication throughout

5
We had a very positive experience when claiming for surgery and associated costs for our dog Toffee. BBM were very good at keeping us updated throughout the claims process and made it clear what the next steps were at each stage. Reviewed on: 7th August 2020

Fair and reasonable

5
Pet insurance is a nightmare and when I received a renewal from John Lewis which doubled the premium to £1600 for one dog I went looking. Bought By Many are not the cheapest but they offer value for money. They offer options on the type of policy... no claims, zero excess etc. and as with other insurers, differing levels of cover but the difference is they make it easy to understand exactly what you're buying and importantly NOT buying. I would recommend them without hesitation based on my experience. Reviewed on: 7th August 2020

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