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ManyPets: Pet insurance reviews

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4.87
Based on 13,413 reviews, last reviewed 5th Sep 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13413)

Amazing service

5
I’ve got a young puppy and I know she’s in the right hands with the cover we have through you. I have unfortunately had to claim once and even with lockdown being in place when I put my claim in it was dealt with in a timely manner. Reviewed on: 7th August 2020
Vicky Kelly's avatar
Vicky Kelly

Best pet ins ever!

5
Always fast pay outs ,really polite staff. Reviewed on: 7th August 2020
Susan 's avatar
Susan

Most efficient pet insurance cover

5
I bought this policy having used two companies prior for older dogs. This one he’s exceed all expectations. Pay outs within 7 days. Instant communication relating to claims. Continued updates via email and text. Absolutely amazing customer service. I have recommended to many other pet owners. Also option for no excess with cover up to 7000 for lifetime cover. Reviewed on: 7th August 2020
Lynsey watson 's avatar
Lynsey watson

jus t the best

5
really pleased with my policy easy to setup and to understand. Agent very helpful explained everything clearly to me. Will definitely be recommending it to my friends. Reviewed on: 7th August 2020
Yvonne Cole's avatar
Yvonne Cole

Great insurance company

5
The cheapest but most comprehensive insurance I could locate for my French bulldog, fantastic free online vet service too. Their customer service team is very knowledgeable about their packages so it made it easy finding the perfect one for my dog Reviewed on: 7th August 2020
Tanya 's avatar
Tanya

Appears to be good value

5
But I have not had to make a claim Reviewed on: 7th August 2020
C LR's avatar
C LR

Couldnt be simpler!

5
I had to make a claim, not a huge amount, but due to lockdown money has been tight, but I always make sure I keep my dog insured. My claim was settled within 2 weeks of taking my dog to the vet. Excellent customer services. I couldn’t recommend BBM highly enough! Reviewed on: 7th August 2020
Beltanebelle 's avatar
Beltanebelle

Help is just a phone call away!

5
My miniature dachshund pup Winston, fell foul of a Springer Spaniel. He suffered a double break to his lower jaw, severe tooth ounctures to the top of his head and under his jaw. After a traumatic few days I phoned BBM and spoke to a wonderfully helpful lady who took the details of the three veterinary surgeries involved and helped me start the claim procedure! It is such a relief to know that when your pet is in trouble there is friendly, expert help and advice available. Reviewed on: 7th August 2020
Richard Wright's avatar
Richard Wright

Pet insurance like no other

5
My cat Beau hurt his paw on a sharp object during his daily neighbourhood watch prowl. The vet invoice was settled immediately - no fuss. During lockdown Bella, his sister, was lethargic and wouldn’t eat. I had a video consultation and my mind was put to rest after discussing the matter. I wouldn’t change my pet insurance for anything. Bravo BBM! Reviewed on: 7th August 2020
Happy Insured Customer's avatar
Happy Insured Customer

Good communication throughout

5
We had a very positive experience when claiming for surgery and associated costs for our dog Toffee. BBM were very good at keeping us updated throughout the claims process and made it clear what the next steps were at each stage. Reviewed on: 7th August 2020
Kate Harrison's avatar
Kate Harrison

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