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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very good at paying out although I've not personally...

5
Very good at paying out although I've not personally made a claim, I know many people who have and they've not had issues with this insurance company. Reviewed on: 2nd October 2024

Excellent customer support team,

5
Excellent customer support team, Reviewed on: 2nd October 2024

In my experience staff are polite and helpful

5
In my experience staff are polite and helpful Reviewed on: 2nd October 2024

Fantastic Value for money feel protected for my own...

5
Fantastic Value for money feel protected for my own very important pet. Reviewed on: 2nd October 2024

Great service and claims paid on time

5
Great service and claims paid on time Reviewed on: 2nd October 2024

Luckily I’ve never had to claim, but love the additi...

5
Luckily I’ve never had to claim, but love the additional benefits we get as part of our insurance. We’ve used the 24/7 vets service a few times having got our first puppy who likes to eat most things he shouldn’t, this is so easy to use, appointments within minutes and best of all free unlike the local vets! The occasional free perks are great too and we found ManyPets to be far cheaper to insure our Labrador retriever than other providers. Reviewed on: 2nd October 2024

Quality insurance

5
Fast, efficient, down to earth service. Reviewed on: 2nd October 2024

Never had any issues, provide discounts and reasonab...

5
Never had any issues, provide discounts and reasonably comparable prices Reviewed on: 2nd October 2024

Many pets review

5
I have been with many pets for over 2 years now and I like the fact that they are easy to contact and reasonably priced. I am very happy that the have a free vets line for any worries I have had which has been useful to me in the past. Reviewed on: 2nd October 2024

Easy to purchase good cover which provides what I ne...

5
Easy to purchase good cover which provides what I need for my dog. Happy to receive money back for not claiming too. Reviewed on: 2nd October 2024