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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Claim on Insurance

Beau had to have an operation and after receiving the invoice from the vet I sent it to ManyPets to review and within a few hours I had received payment from ManyPets, customer service team are on the ball, knowledgeable and very friendly, what more could I ask for. Reviewed on: 2nd October 2024

Great Service

Good price for a good product. The free vet calls that come included are a lifesaver. Reviewed on: 2nd October 2024

Definitely recommend

Quick and excellent service. Covers a lot more, fairly priced Reviewed on: 2nd October 2024

Excellent service always there for me and give me he...

Excellent service always there for me and give me helpful information and advice Reviewed on: 2nd October 2024

Peace of Mind for Furry Family

Website easy to use. Affordable. Various options for different budgets. Lots of perks and benefits. Regularly provides lots of updates. Access to online veterinary advice. Good reputation and accepted by majority of vets across the UK. Reviewed on: 2nd October 2024

Very good at paying out although I've not personally...

Very good at paying out although I've not personally made a claim, I know many people who have and they've not had issues with this insurance company. Reviewed on: 2nd October 2024

Excellent customer support team,

Excellent customer support team, Reviewed on: 2nd October 2024

In my experience staff are polite and helpful

In my experience staff are polite and helpful Reviewed on: 2nd October 2024

Fantastic Value for money feel protected for my own...

Fantastic Value for money feel protected for my own very important pet. Reviewed on: 2nd October 2024

Great service and claims paid on time

Great service and claims paid on time Reviewed on: 2nd October 2024

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