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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13419)

Innovative

5
As a pet insurer, Bought By Many offer a number of interesting and unique features that will hopefully shake up the industry further. Form-free claims and transparent, clear, value-for-money orientated pricing means I would happily use again. Reviewed on: 7th August 2020

Great insurers

5
I have been with BBM for 3 years and have had to claim a few times. All it took was a phone call and they took care of everything. Really competitively priced too Reviewed on: 7th August 2020

Pet insurance

5
excellent pet insurance provider. Helpful, supportive and highly recommend Reviewed on: 7th August 2020

Policy Change-Over & Claim Handling.

4
Bought by Many were responsive and polite when my crazy cat lady wife passed away and I had to change-over our pets' policy to my name; at the same time I made a claim which they provided very regular email updates upon the progress of, and ultimately paid out a significant proprtion of the cost. I would definitely recommend. Reviewed on: 7th August 2020

Truly outstanding team and service, that delivers exactly when in need...

5
We sadly had to get our 2 year old Frenchie put down due to illness, but the team really helped us during our difficult time and really made us feel better. Even though they were experiencing high-demand due to COVID, they really went above and beyond and managed to settle our claim within 2 weeks. Really can't thank the team enough, would highly recommend boughtbymany to all. Many thanks, from a very grateful customer. Reviewed on: 7th August 2020

VERY PLEASED

5
Very pleased with the service - unfortunately did have to make a claim for my cat and this was paid promptly. Reviewed on: 7th August 2020

So easy to set up

5
Very easy to set up and prices are very good.. they kept me upto date with everything through the whole process - very highly recommended Reviewed on: 7th August 2020

Bought by many cover all my pets health needs

5
With pet insurance by Bought by many I can rest assured that my pets health and well being is more then covered. Reviewed on: 7th August 2020

Reliable and friendly pet insurance provider

5
BBM have been great at communication and providing a great level of cover at a reasonable price. When I’ve had to claim they have always responded to the claim quickly and fairly and paid out reliably and usually within a couple of weeks of the claim. They are easy to deal with and their online form makes the process very straight forward. I recommend them to everyone who asks about pet insurance. Reviewed on: 7th August 2020

No hassle claims, quick payment

5
The claims process was very quick, we didn't have to do any paperwork - the vets were contacted directly - and the decision and payment was made very quickly. We've had a couple of claims now, and both times the service was great. Reviewed on: 7th August 2020

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