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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13423)

Reliable cost effective insurance

4
Our dog had a car accident last year. BBM paid all the expenses of the following surgery and treatment for as long as it was required without giving us any troubles. No last minute fine print issues or anything of that sort. We are very happy with this company and highly recommend it to anyone. Reviewed on: 7th August 2020

Good value pet insurance

4
We have 2 labs and so insurance can get expensive and we have to shop around. This was the best value and included everything we needed Reviewed on: 7th August 2020

The best pet insurance I have used

5
Bought by Many are definitely one of the best pet insurance companies I have used, with their video vet option included and refer a friend package which I have utilised, I will definitely be renewing with them when the time comes, very happy customer :) Reviewed on: 7th August 2020

Highly Recommended!

5
Our dog was unfortunately diagnosed with a life-limiting heart/lung condition shortly after inception and BBM has made what was a horrible experience so much easier. Everything is dealt with directly by vets/referral centres with minimal stress at a difficult time! They also didn’t hike up my premiums at renewal, which was something I’d come to expect from insurance companies simply because we had claimed. Definitely recommended! Reviewed on: 7th August 2020

Innovative

5
As a pet insurer, Bought By Many offer a number of interesting and unique features that will hopefully shake up the industry further. Form-free claims and transparent, clear, value-for-money orientated pricing means I would happily use again. Reviewed on: 7th August 2020

Great insurers

5
I have been with BBM for 3 years and have had to claim a few times. All it took was a phone call and they took care of everything. Really competitively priced too Reviewed on: 7th August 2020

Pet insurance

5
excellent pet insurance provider. Helpful, supportive and highly recommend Reviewed on: 7th August 2020

Policy Change-Over & Claim Handling.

4
Bought by Many were responsive and polite when my crazy cat lady wife passed away and I had to change-over our pets' policy to my name; at the same time I made a claim which they provided very regular email updates upon the progress of, and ultimately paid out a significant proprtion of the cost. I would definitely recommend. Reviewed on: 7th August 2020

Truly outstanding team and service, that delivers exactly when in need...

5
We sadly had to get our 2 year old Frenchie put down due to illness, but the team really helped us during our difficult time and really made us feel better. Even though they were experiencing high-demand due to COVID, they really went above and beyond and managed to settle our claim within 2 weeks. Really can't thank the team enough, would highly recommend boughtbymany to all. Many thanks, from a very grateful customer. Reviewed on: 7th August 2020

VERY PLEASED

5
Very pleased with the service - unfortunately did have to make a claim for my cat and this was paid promptly. Reviewed on: 7th August 2020

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