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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13426 reviews)

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4.74

Based on 13,424 reviews, last reviewed 17th Aug 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13426)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Reasonable cover for pets

We have Chows and our older chow hadn't been insured until the last couple of months. Bought by many were the only insurer that gave us an affordable quote for cover. One insurer gave us a price that was more than our mortgage and their advises didn't seem to think this might be a problem!! I haven't yet made a claim but was told by a vet at the animal hospital you need at least 7k worth of cover. Reviewed on: 7th August 2020

Very supportive

A few weeks after getting our rescue dog she ate quite a few grapes. On a Sunday, we had to rush her to the vets. Our insurance claim was handled very quickly and supportive. It made the whole experience so much easier. Thank you Reviewed on: 7th August 2020

Great customer service and coverage options

Very good coverage options and competitive pricing. We have a joint lifetime policy for our 2 puppies and cat. Customer service has always been spot on when contacted. Thankfully we haven’t needed to claim yet so cannot comment on that process. Reviewed on: 7th August 2020

Excellent pet insurance

So many choices all at excellent value. Great customer service. Reviewed on: 7th August 2020

Great price

After More Than increased my renewal by £200. My other dog is also here, no complaints, very fair Reviewed on: 7th August 2020

Great, friendly service

Brilliant website - cleans and modern Really good rates and best cover available - they understand the realities of having a pet and the right insurance cover Reviewed on: 7th August 2020

5 Star Pet Insurance

A pet Insurance provider who definitely exceeds customer expectations with regards to realistic, affordable and variable pet cover with excellent customer and veterinary service back up. A no quibble caring company who places the well being and health of all pets at the core of their company values Reviewed on: 7th August 2020

Good comprehensive cover

Good comprehensive cover at a reasonable price. Reviewed on: 7th August 2020

Amazing customer service

I have had pet insurance for a number of years but only recently with Bought by Many. Claims with other companies have meant numerous visits to the vets to complete paperwork and forward to the insurance company but Bought by Many do all this for you liaising direct with the vets - process was really simple, customer service was excellent and payment happened very quickly - won’t use any other pet insurance provider now Reviewed on: 7th August 2020

Great customer service

Always very helpful and friendly staff. Reviewed on: 7th August 2020

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