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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13426 reviews)

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4.74

Based on 13,424 reviews, last reviewed 17th Aug 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13426)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Just joined

Easy to join, spoke to very pleasant gentleman, all questions answered, able to insure my two rescue dogs when other online companies didn't have breeds on dropdown list. Explained levels of insurance on questioning, no hard sell.very pleasant and tolerant man even though I bombarded him with questions. Reviewed on: 7th August 2020

A great product at a good price with great service

I had to make a claim on my insurance and it was an extremely easy and quick service Reviewed on: 7th August 2020

Value

Never had a problem with you paying claims Thank you Reviewed on: 7th August 2020

Great, pet insurance- you can believe the feefo rating!

Our last insurer doubled their quote for our dog, so we looked at reviews and picked Bought by Many. We are very glad we did as a few months later our dog became very unwell, requiring many days staying in the vet, tests and surgery. Bought by Many were very helpful, had great communication and settled the claim in full very quickly- couldn't ask for more! Reviewed on: 7th August 2020

Everything you need

I had a joint policy for our two cats. Sadly one has recently passed away a so I needed to make a claim. It all went smoothly and the person I spoke with was very sensitive and kind towards me during this time. I've had no issues with this insurance so I would recommend it as a good way of getting peace of mind for your pets. Reviewed on: 7th August 2020

Dog Insurance

Easy to choose which cover you want & calculate premiums. Great value too, a lot cheaper than previous insurer. Reviewed on: 7th August 2020

Excellent

Professional service, excellent in customer service Reviewed on: 7th August 2020

Straight forward information and easy to claim

We make regular claims on our insurance due to allergies and it's always easily sorted and paid straight to the vets. We've never had any problems with Bought by many, they've always been fantastic. Reviewed on: 7th August 2020

Brilliant

I previously insured with Tesco pet insurance and my premium increased by a large amount each year with no apparent reason, I called them but was given no reasonable reason for this so started looking for an alternative. After some research I found a lot of people recommending Bought By Many and did an online quote which was a lot cheaper so I moved to over to them. Fortunately my dogs are very healthy so I do not often need any veterinary treatment or advice but I have found the support provided by Bought By Many amazing. I had an issue I needed to discuss with a vet which would have cost a consultation fee in excess of £40 but I was able to use the option to have a vet consultation online with a video call provided with the insurance at no cost. The online chat and video call provided all the information I needed from the comfort of my own home without the stress of going to the vets. The added bonus was the consultations are available every day until late at night. I definitely recommend Bought By Many!! Reviewed on: 7th August 2020

Fantastic service

I’ve had to claim a few times and the service has been first rate. Easy to make a claim as they contact your vet directly via e-mail and pay out promptly. When you phone they are always helpful and friendly. Reviewed on: 7th August 2020

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