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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Fair and simple pet insurance

5
Love the product, provide certainty on cost and doesn’t penalise consumer who make a claim by adding exclusion so that claim is not paid again. Claim process is simple and we got free video vet support during lockdown. An incredibly customer focused company not ust paying lip service Reviewed on: 6th August 2020

Simply amazing

5
Fantastic customer service. Also proved the claims for my dog for her surgery. Fair premium as well. Amazing. Reviewed on: 6th August 2020

Highly recommended

5
Only been with bought by many a month or so and I highly recommend that if you want the best service, the very best for your pet and also great customer service then don’t look any where else. I’ve already had two claims and from start to finish they went above and beyond to help me and the money was paid into my account straight away. So look no further for 100% satisfaction :) Reviewed on: 6th August 2020

Great pet insurance

5
Really pleased with the policy bought for our new puppy. Reviewed on: 6th August 2020

Very happy

5
I have my first dog with lots of visits to the vets. I was impressed when I needed help and was able to get a video call. The vet also called me ahead of my video time with urgent advice. I'm pleased with the whole service getting Reviewed on: 6th August 2020

Brilliant customer service

5
I phoned to cancel a policy as I lost my old dog. Customer service were lovely on the phone, quick response and were really helpful. All changes to my other policy was felt with brilliantly xxx Reviewed on: 6th August 2020

Exceptionally excellent pet insurance.

5
I have a multi-pet cash back policy for my two Labradors which I renewed earlier this year. The policy is perfect for my needs giving me £7000 worth of cover annually for each dog which re-sets on renewal. I received 20% cash back for having a claim free year as expected with no hassle. I also love that “pre-existing” conditions are defined as something which your pet has been treated for, or has received veterinary advice for, in the last two years. This is important to me as my older dog had a heart op as a puppy but has been fit and healthy ever since. Other insurers wouldn’t cover him, Bought by Many do. This insurance is worth it’s weight in gold! I have told many of my family and friends how good it is. I thoroughly recommend them. Reviewed on: 6th August 2020

Great price and straight forward claim process

5
Our insurance quote was very competitive. We have made a couple of claims so far and the claims procedure was very simple and reimbursement was very quick. Reviewed on: 6th August 2020

Great insurance at a good price

5
Had everything I needed for my little pooch Reviewed on: 6th August 2020

Best ever insurance

5
Having had to claim a couple of times last year it was so simple, just one call to them and Bought by Many took charge and did it all, they called all three vets involved, before I knew it my money was back in my bank amazing company would recommend. . Reviewed on: 6th August 2020

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