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ManyPets: Pet insurance reviews

4.73
Based on 13,428 reviews, last reviewed 20th Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026
h0llss's avatar
h0llss

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

5
Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Great service

5
Fast efficient claims procedure and extremely good value . The Snap claim procedure was really good. Reviewed on: 6th August 2020

excellent efficient service

5
Easy to make a claim on line, agents are helpful and kept updated with regards to progress of claim, able to phone a vet helpline to discuss your pet. Good advice on-line interesting articles posted on website. Good value - flexible policy with lots of options Reviewed on: 6th August 2020

Excellent customer service

5
Customer service is excellent Easy to make a claim on line Claims resolved and money in your account within 4 weeks Excellent free extras like 24 hour vet advice over the phone to give you peace of mind Reviewed on: 6th August 2020

Happy

5
Very pleased with price and cover. Also the support if I ever need it. So well explained and easy to set up. Thanks Reviewed on: 6th August 2020

Friendly service

5
I have all my pets insured with Bought By Many. I have always had continuous contact by them through messages and emails whenever I have to submit my claims. They have shown compassion and understanding when I recently lost my fourteen year old dog. The service was efficient cosidering we were dealing with a lock down and pandemic and was reassuring to know there was someone to speak to on the telephone regarding my claim. Reviewed on: 6th August 2020

Excellent service.

5
Making a claim has been very easy, clear and efficient. Excellent customer service. Reviewed on: 6th August 2020

Great insurance!

5
I have had Pet insurance wIth Bought by Many for a couple of years now sadly having to claim early on for loss of our puppy. They were so kind and supportive & settled bills very fast! Didn’t hesitate to return with new pups and am really pleased so far! Highly recommended! Reviewed on: 6th August 2020

Best Pet Insurance so far

5
I have had negative experiences with other pet insurance. Bought by many has been the best yer and my refund of 20% was a real bonus. I recommended my sister and she is delighted with the cost and cover offered. Many thanks Bought by Many. Reviewed on: 6th August 2020

Great insurer

5
Really pleased with bought by many and have recommended to family too Reviewed on: 6th August 2020

Excellent

5
3 claims this year, handled really quickly, no claim form necessary, regular update on progress, full settlement, what’s not to like Reviewed on: 6th August 2020