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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Excellent service

5
No hassle excellent service . They do not quibble with any claim and are good value for money Reviewed on: 6th August 2020

They really care

5
We had to claim twice in four months. They kept us up to date how the claim was going each time. I wouldn't go with any other pet insurance, as I'm sure they wouldn't be so caring and helpful. Reviewed on: 6th August 2020

Very useful

4
Really useful service as the industry is a horrific cartel of crooks and stop people being able to look after their pets properly. Thanks for helping us keep a member of our family alive and healthy. Reviewed on: 6th August 2020

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Wow! Amazing lifetime cover and at half the price.

5
My 5 year old dog has been insured since a puppy with one of the well known Pet Insurers. I looked around to compare prices and found that Bought By Many is half the price with much more lifetime cover. It was incredibly easy to change over and they even changed my start date so I would not be paying twice that month. Reviewed on: 6th August 2020

Great company

5
Great company with a good variety of products to choose from. Reviewed on: 6th August 2020

Super straightforward

5
When I was looking at various pet insurance providers, Bought By Many stood out as being incredibly clear in terms of their cover and made me feel confident I was adequately protecting my dog. Reviewed on: 6th August 2020

Wonderful, efficient and kind

5
Never had any trouble with getting the payments from BBM after my elderly dog has had ongoing treatment for cushing's syndrome. The call centre people have always been super kind and helpful. Reviewed on: 6th August 2020

Perfect

5
Fortunately I’ve never had to use you, thank you for the free pet first aid course Reviewed on: 6th August 2020

Easy to set up

4
Efficient online service but cannot comment on claim efficiency as fortunately haven’t had to use it. Reviewed on: 6th August 2020

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