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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very efficieny

Last time I spoke to customer service the person was brilliant and worked me out a great deal. Reviewed on: 1st October 2024

Not issues, happy with the service.

Not had any issues easy to set up and follow through. Reviewed on: 1st October 2024

Excellent service, slightly high renewal price but i...

Excellent service, slightly high renewal price but it’s worth it. Reviewed on: 1st October 2024

Very easy to register and great communication when t...

Very easy to register and great communication when time for renewals and any contact made has always been a great service given. No issues and pricing reasonable with current costs of living Reviewed on: 1st October 2024

Very straightforward, have not made a claim, just pa...

Very straightforward, have not made a claim, just paid increasing sums of money. We'll see when a claim comes along... Reviewed on: 1st October 2024

Video vet and immediate help so much appreciated!

Video vet and immediate help so much appreciated! Best service Reviewed on: 1st October 2024

Quality service

Free vet consultation, on line and claim went through quick , advance notice of when and how much payment will be taken. Reviewed on: 1st October 2024

Very quick tosort out claims.

Very quick tosort out claims. He loved his bow tie.and most recently his free biscuits. Reviewed on: 1st October 2024

Satisfied with cover and support

After early claim dealt with promptly not much contact. Payment made on time of. Y 20%. Reviewed on: 1st October 2024

Customer service Department.

Very helpful especially if you're in a state and need help with filling in forms I was lucky and the customer service lady filled them all in for me. Reviewed on: 1st October 2024

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