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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13416)

Online insurance claim

5
I made an online insurance claim. It was easy to complete and the payment was received into my account the next day. Great service. Reviewed on: 1st October 2024
Angela M's avatar
Angela M

Not had to claim yet or use but always been happy

5
Not had to claim but when first bought was a fab dog up and quote process and portal to change details always been easy to use. I have no complaints. Reviewed on: 1st October 2024
R w's avatar
R w

5* rated for value and professionalism

5
Many Pets claims are easy and settled quickly. They have been thoughtful and considerate since the passing of my beautiful dog, Millie. Any questions or queries I have had, they dealt with them professionally and promptly Reviewed on: 1st October 2024
Paula J's avatar
Paula J

Customer care is amazing.

5
Customer care is amazing. Needing to add a new pet or remove one due to losing one. I had that happen and the man on the phone was so caring and compassionate. Reviewed on: 1st October 2024
Jodie 's avatar
Jodie

5 star customer service

5
5 star customer service. Very helpful customer service who reassured me when I had a very large vets bill. I was able to pay the vets directly and get treatment for my dog Lucy. The claims for is also very easy to use and submit. Would definitely recommend. Reviewed on: 1st October 2024
Amanda H's avatar
Amanda H

Friendly customer service, fast in dealing with issu...

5
Friendly customer service, fast in dealing with issues, caring and understanding Reviewed on: 1st October 2024
Natalie R's avatar
Natalie R

Fabulous

5
Great customer service ,very helpful and the phone is always answered quickly. Reviewed on: 1st October 2024
Elizabeth 's avatar
Elizabeth

Polite responses, and good service.

5
Polite responses, and good service. Clear policy provisions. Reviewed on: 1st October 2024
Gayle's avatar
Gayle

Gems toe

5
I had to ask for help and advice about Gems toe, a video call was set up for me to speak to a Vet I followed advice given , happy ti sat Gems toe is now fine Reviewed on: 1st October 2024
Kim 's avatar
Kim

It is very expensive and the price rises every year!

4
It is very expensive and the price rises every year! Reviewed on: 1st October 2024
Irena I's avatar
Irena I

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