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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

No hidden agenda’s

5
When getting my pet insurance, I found no hidden agenda's. I felt happy that my dog Rosie, was covered for all aspects of needing a vets attention. Reviewed on: 1st October 2024

Good customer service but refund timings are a bit l...

4
Good customer service but refund timings are a bit long, struggled with my claim Reviewed on: 1st October 2024

Amazing !!

5
I have always had a good experience with ManyPets and made use of online vet feature. Reviewed on: 1st October 2024

Online insurance claim

5
I made an online insurance claim. It was easy to complete and the payment was received into my account the next day. Great service. Reviewed on: 1st October 2024

Not had to claim yet or use but always been happy

5
Not had to claim but when first bought was a fab dog up and quote process and portal to change details always been easy to use. I have no complaints. Reviewed on: 1st October 2024

5* rated for value and professionalism

5
Many Pets claims are easy and settled quickly. They have been thoughtful and considerate since the passing of my beautiful dog, Millie. Any questions or queries I have had, they dealt with them professionally and promptly Reviewed on: 1st October 2024

Customer care is amazing.

5
Customer care is amazing. Needing to add a new pet or remove one due to losing one. I had that happen and the man on the phone was so caring and compassionate. Reviewed on: 1st October 2024

5 star customer service

5
5 star customer service. Very helpful customer service who reassured me when I had a very large vets bill. I was able to pay the vets directly and get treatment for my dog Lucy. The claims for is also very easy to use and submit. Would definitely recommend. Reviewed on: 1st October 2024

Friendly customer service, fast in dealing with issu...

5
Friendly customer service, fast in dealing with issues, caring and understanding Reviewed on: 1st October 2024

Fabulous

5
Great customer service ,very helpful and the phone is always answered quickly. Reviewed on: 1st October 2024

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