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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Great customer service and quick to settle claims

5
We unexpectedly had to claim when our dog developed sepsis. We were fortunate to have such a comprehensive cover that meant we could afford her care at the specialist vets, it wasn’t cheap! Brought by many Staff were really friendly and helpful, our claim has been settled very quickly. Reviewed on: 6th August 2020

Excellent pet insurer

5
This year I have been so impressed with the customer service at Bought By Many. All of the staff that I have spoken to have been so helpful and supportive. I would recommend anyone to insure their pet with Bought By Many! Reviewed on: 6th August 2020

Excellent & Frienndly Service

5
Great policy, lots of options and good value for money Reviewed on: 6th August 2020

Insurance

5
We’ve chosen Bought by Many for our puppy without a shadow of a doubt. We have not claimed yet, hope we won’t need to, but we know so many people with dogs who also have insurance with them and it’s been such a smooth process! Reviewed on: 6th August 2020

A simple yet thoroughly comprehensive way to keep my pet safe and give me total peace of mind

5
100% positive I have a very special cocker spaniel and I firmly believe his welfare will always be a No 1 priority throughout his life now Reviewed on: 6th August 2020

Helpful staff and good value

5
Friendly helpful staff who took the time to explain terms and conditions Reviewed on: 6th August 2020

Quality insurance

5
We still haven't had the chance to use the insurance (thankfully), but our policy really covers everything we can think of. The price is more than friendly and the customer support is exceptional! I truly recommend Bought By Many if you want to be in safe hands. Reviewed on: 6th August 2020

Excellent professional speedy service

5
I submitted the online claim form very easily (very few questions asked). I was immediately notified my claim had been received by the Claims Team and they would keep my up to date on the process. They kept me posted and within one week my claim was settled and paid into my bank account. I have never had such an easy, professional, first class service by an insurance company so I would highly recommend them to anyone who wants a hassle free claim. Thank you. Reviewed on: 6th August 2020

A great service for a great price.

5
I have a bulldog (££££) they are allergic to life! They insurance can go through the roof. Bought by Many will never off lee a new customer a better ‘deal’ than they are prepared to offer an existing customer. I really admire that level of commitment to their customers. Reviewed on: 6th August 2020

The best insurance company ever!

5
The customer service is second to none. All my phone calls have been answered within 5 minutes. My Payouts to my vets have all been sorted within 3 weeks of initial claim. Cannot recommend this insurance company enough for pets. I would not go with anyone else now! Reviewed on: 6th August 2020

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