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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
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S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Making a claim

5
Just amazing customer service. Hassle free, one quick phone that is all it took for me to make a claim and my payment was with me within 2 weeks. Reviewed on: 6th August 2020

Painless and easy

5
Its never easy dealing with a sick animal. They're part of the family so you want them to get better without the stress of big medical bills and thats what boughtbymany are here for Reviewed on: 6th August 2020

Easy and affordable pet insurance

4
Bought by many was easy to set up and provide good communication. It's very affordable as well! Reviewed on: 6th August 2020

Great customer service and quick to settle claims

5
We unexpectedly had to claim when our dog developed sepsis. We were fortunate to have such a comprehensive cover that meant we could afford her care at the specialist vets, it wasn’t cheap! Brought by many Staff were really friendly and helpful, our claim has been settled very quickly. Reviewed on: 6th August 2020

Excellent pet insurer

5
This year I have been so impressed with the customer service at Bought By Many. All of the staff that I have spoken to have been so helpful and supportive. I would recommend anyone to insure their pet with Bought By Many! Reviewed on: 6th August 2020

Excellent & Frienndly Service

5
Great policy, lots of options and good value for money Reviewed on: 6th August 2020

Insurance

5
We’ve chosen Bought by Many for our puppy without a shadow of a doubt. We have not claimed yet, hope we won’t need to, but we know so many people with dogs who also have insurance with them and it’s been such a smooth process! Reviewed on: 6th August 2020

A simple yet thoroughly comprehensive way to keep my pet safe and give me total peace of mind

5
100% positive I have a very special cocker spaniel and I firmly believe his welfare will always be a No 1 priority throughout his life now Reviewed on: 6th August 2020

Helpful staff and good value

5
Friendly helpful staff who took the time to explain terms and conditions Reviewed on: 6th August 2020

Quality insurance

5
We still haven't had the chance to use the insurance (thankfully), but our policy really covers everything we can think of. The price is more than friendly and the customer support is exceptional! I truly recommend Bought By Many if you want to be in safe hands. Reviewed on: 6th August 2020

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