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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Brilliant

5
So helpful during covid 19 to be able to call first vet for information due to my labradors bad ear .So helpful knowledgable and professional. And when i needed to claim it was no problem so kind and caring.Simply the best. Reviewed on: 6th August 2020

Great service!

5
I had to contact BBM as my claim was from 2 different veterinary practices. No problems at all. Very pleased Reviewed on: 6th August 2020

Good value

4
I have not had the chance to use their claims customer service. However, they gave me free pet first aid online course which i am really grateful for. Their pricing in comparison to others is better in my opinion too. Bought by many was chosen as my pet insurance after many days of research. Reviewed on: 6th August 2020

Excellent Customer Service

5
Great price and excellent cover, great Customer service would definitely recommend. Reviewed on: 6th August 2020

Great Value

4
I haven't had to use Bought By Many and hopefully won't need to but it is peace of mind to know it is in place if necessary. I get regular notices when a payment is due and I enjoy reading the monthly newsletter. Reviewed on: 6th August 2020

Fantastic cover

4
The level of cover is impressive, and it is very easy to make claims within the current policy year online. The only thing missing for a full 5 stars is the ability to make claims for events from previous policy years online (on the website or via email), as having to call requires a lot more time and focus! Reviewed on: 6th August 2020

Very pleased so far

5
Only had our pet 4 months but so far very pleased with our insurance provider. Reviewed on: 6th August 2020

Claim on Insurance

5
I took out a Policy for Life and unfortunately had to claim for ongoing treatment due to allergies. Bought by Many have been great in covering the costs very quickly and without fuss. Reviewed on: 6th August 2020

Excellent

5
Excellent insurer. Value for money versus quality is very good. Reviewed on: 6th August 2020

Fantastic service/ great value for money!

5
I’d defiantly recommend bought by many, they’ve been great at responding when I’ve needed to get in touch & to know my cat is fully insured for less than £15 a month is incredible! Reviewed on: 6th August 2020

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