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ManyPets: Pet insurance reviews

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4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13419)

Excellent service and cover

5
Fortunately I haven’t had to call on insurance so far, however we have used the First Vet facility which we found to be excellent. Great cover and value for money. Reviewed on: 6th August 2020
Darren Weston's avatar
Darren Weston

Good service but one issue

4
I have made on claim with regards to my dogs dew claws. I was originally informed that the treatment was preventable and so they wouldn’t pay. However I myself am a vet and disputed this as it was the result of an injury. If I wasn’t in the profession I doubt they would have paid Reviewed on: 6th August 2020
Harry Dance's avatar
Harry Dance

Fantastic Insurance

5
BBM handled 3 months of vet visits easily and professionally. Fro. The first phone call they took over and dealt direct with the vet so that we could concentrate on looking after Finn. They kept me informed through text and email and made the whole process so much easier I recommend them all the time. Reviewed on: 6th August 2020
Rozt1972's avatar
Rozt1972

Bought By Many For Good Reasons

5
Excellent cover for good price and instant accessibility to talk to veterinary experts at all times and very friendly, helpful staff Reviewed on: 6th August 2020
Roslyn Ord Sims's avatar
Roslyn Ord Sims

Brilliant

5
So helpful during covid 19 to be able to call first vet for information due to my labradors bad ear .So helpful knowledgable and professional. And when i needed to claim it was no problem so kind and caring.Simply the best. Reviewed on: 6th August 2020
Linda Smith's avatar
Linda Smith

Great service!

5
I had to contact BBM as my claim was from 2 different veterinary practices. No problems at all. Very pleased Reviewed on: 6th August 2020
Jane Lovatt's avatar
Jane Lovatt

Good value

4
I have not had the chance to use their claims customer service. However, they gave me free pet first aid online course which i am really grateful for. Their pricing in comparison to others is better in my opinion too. Bought by many was chosen as my pet insurance after many days of research. Reviewed on: 6th August 2020
Eve's avatar
Eve

Excellent Customer Service

5
Great price and excellent cover, great Customer service would definitely recommend. Reviewed on: 6th August 2020
Laurajb 's avatar
Laurajb

Great Value

4
I haven't had to use Bought By Many and hopefully won't need to but it is peace of mind to know it is in place if necessary. I get regular notices when a payment is due and I enjoy reading the monthly newsletter. Reviewed on: 6th August 2020
Esther Ross's avatar
Esther Ross

Fantastic cover

4
The level of cover is impressive, and it is very easy to make claims within the current policy year online. The only thing missing for a full 5 stars is the ability to make claims for events from previous policy years online (on the website or via email), as having to call requires a lot more time and focus! Reviewed on: 6th August 2020
Ediane Monteggia's avatar
Ediane Monteggia

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