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ManyPets: Pet insurance reviews

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4.87
Based on 13,411 reviews, last reviewed 26th Aug 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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1%
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0%
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Latest highest rating:

5

Excellent service cooperate with our Vetinary practi... Excellent service cooperate with our Vetinary practice and keep us informed. Our cat has an ongoing health condition and the practical solution has ... Read more Reviewed on: 26th August 2025
Buffythesage's avatar
Buffythesage

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13411)

Good cover, responsive claims, slick process/website, large annual premium hike

3
Generally, a positive experience - claims settled quickly, website works well as does the claims process, communications and payment. However, despite claims to the contrary on their marketing material, they increased my premium by 40% in a single year without any reason which can be justified. All pet insurers seem to do this. I am still with Bought by Many as changing insurer has an effect on pre-existing condition cover but in my experience they all increase premiums to a degree which cannot be substantiated by factors such as the age of the animal or any increase in vets costs. Reviewed on: 6th August 2020
ossocafe's avatar
ossocafe

Great choice

5
Great choice of policies.Something to suit all needs and budgets.Good cover for a good price.Peace of mind for our wonderful pets and policy price doesn't cost a fortune. Reviewed on: 6th August 2020
Mantha Briggs's avatar
Mantha Briggs

Excellent service and cover

5
Fortunately I haven’t had to call on insurance so far, however we have used the First Vet facility which we found to be excellent. Great cover and value for money. Reviewed on: 6th August 2020
Darren Weston's avatar
Darren Weston

Good service but one issue

4
I have made on claim with regards to my dogs dew claws. I was originally informed that the treatment was preventable and so they wouldn’t pay. However I myself am a vet and disputed this as it was the result of an injury. If I wasn’t in the profession I doubt they would have paid Reviewed on: 6th August 2020
Harry Dance's avatar
Harry Dance

Fantastic Insurance

5
BBM handled 3 months of vet visits easily and professionally. Fro. The first phone call they took over and dealt direct with the vet so that we could concentrate on looking after Finn. They kept me informed through text and email and made the whole process so much easier I recommend them all the time. Reviewed on: 6th August 2020
Rozt1972's avatar
Rozt1972

Bought By Many For Good Reasons

5
Excellent cover for good price and instant accessibility to talk to veterinary experts at all times and very friendly, helpful staff Reviewed on: 6th August 2020
Roslyn Ord Sims's avatar
Roslyn Ord Sims

Brilliant

5
So helpful during covid 19 to be able to call first vet for information due to my labradors bad ear .So helpful knowledgable and professional. And when i needed to claim it was no problem so kind and caring.Simply the best. Reviewed on: 6th August 2020
Linda Smith's avatar
Linda Smith

Great service!

5
I had to contact BBM as my claim was from 2 different veterinary practices. No problems at all. Very pleased Reviewed on: 6th August 2020
Jane Lovatt's avatar
Jane Lovatt

Good value

4
I have not had the chance to use their claims customer service. However, they gave me free pet first aid online course which i am really grateful for. Their pricing in comparison to others is better in my opinion too. Bought by many was chosen as my pet insurance after many days of research. Reviewed on: 6th August 2020
Eve's avatar
Eve

Excellent Customer Service

5
Great price and excellent cover, great Customer service would definitely recommend. Reviewed on: 6th August 2020
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Laurajb

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