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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Best insurance for my Maine Coon

5
The website is the most user friendly I’ve ever used. Staff are helpful - I wish they did car, travel and house insurance Reviewed on: 6th August 2020
Nicolenfin 's avatar
Nicolenfin

Fabulous

5
Utterly outstanding service. Top value of cover on the market. Reviewed on: 6th August 2020
Nicola hardy's avatar
Nicola hardy

Brilliant

5
Quick and efficient. Can submit claims easily online. No need for holding in a queue on the phone. Highly recommend Bought By Many. Reviewed on: 6th August 2020
Caroline Hilson's avatar
Caroline Hilson

Great insurance

5
Easy to make a claim online. Very fast settlement and if you don’t make a claim in a year, you’ll get a money back bonus. Reviewed on: 6th August 2020
Tannaz Mh's avatar
Tannaz Mh

Good cover, responsive claims, slick process/website, large annual premium hike

3
Generally, a positive experience - claims settled quickly, website works well as does the claims process, communications and payment. However, despite claims to the contrary on their marketing material, they increased my premium by 40% in a single year without any reason which can be justified. All pet insurers seem to do this. I am still with Bought by Many as changing insurer has an effect on pre-existing condition cover but in my experience they all increase premiums to a degree which cannot be substantiated by factors such as the age of the animal or any increase in vets costs. Reviewed on: 6th August 2020
ossocafe's avatar
ossocafe

Great choice

5
Great choice of policies.Something to suit all needs and budgets.Good cover for a good price.Peace of mind for our wonderful pets and policy price doesn't cost a fortune. Reviewed on: 6th August 2020
Mantha Briggs's avatar
Mantha Briggs

Excellent service and cover

5
Fortunately I haven’t had to call on insurance so far, however we have used the First Vet facility which we found to be excellent. Great cover and value for money. Reviewed on: 6th August 2020
Darren Weston's avatar
Darren Weston

Good service but one issue

4
I have made on claim with regards to my dogs dew claws. I was originally informed that the treatment was preventable and so they wouldn’t pay. However I myself am a vet and disputed this as it was the result of an injury. If I wasn’t in the profession I doubt they would have paid Reviewed on: 6th August 2020
Harry Dance's avatar
Harry Dance

Fantastic Insurance

5
BBM handled 3 months of vet visits easily and professionally. Fro. The first phone call they took over and dealt direct with the vet so that we could concentrate on looking after Finn. They kept me informed through text and email and made the whole process so much easier I recommend them all the time. Reviewed on: 6th August 2020
Rozt1972's avatar
Rozt1972

Bought By Many For Good Reasons

5
Excellent cover for good price and instant accessibility to talk to veterinary experts at all times and very friendly, helpful staff Reviewed on: 6th August 2020
Roslyn Ord Sims's avatar
Roslyn Ord Sims

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