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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Video vet and immediate help so much appreciated!

Video vet and immediate help so much appreciated! Best service Reviewed on: 1st October 2024

Quality service

Free vet consultation, on line and claim went through quick , advance notice of when and how much payment will be taken. Reviewed on: 1st October 2024

Very quick tosort out claims.

Very quick tosort out claims. He loved his bow tie.and most recently his free biscuits. Reviewed on: 1st October 2024

Satisfied with cover and support

After early claim dealt with promptly not much contact. Payment made on time of. Y 20%. Reviewed on: 1st October 2024

Customer service Department.

Very helpful especially if you're in a state and need help with filling in forms I was lucky and the customer service lady filled them all in for me. Reviewed on: 1st October 2024

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff. When you are worried about your beautiful pets the last thing you want is to be is messed around but the staff at Many Pets were exceptional. Would highly recommend Reviewed on: 1st October 2024

No hidden agenda’s

When getting my pet insurance, I found no hidden agenda's. I felt happy that my dog Rosie, was covered for all aspects of needing a vets attention. Reviewed on: 1st October 2024

Good customer service but refund timings are a bit l...

Good customer service but refund timings are a bit long, struggled with my claim Reviewed on: 1st October 2024

Amazing !!

I have always had a good experience with ManyPets and made use of online vet feature. Reviewed on: 1st October 2024

Online insurance claim

I made an online insurance claim. It was easy to complete and the payment was received into my account the next day. Great service. Reviewed on: 1st October 2024

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