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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff. When you are worried about your beautiful pets the last thing you want is to be is messed around but the staff at Many Pets were exceptional. Would highly recommend Reviewed on: 1st October 2024

No hidden agenda’s

When getting my pet insurance, I found no hidden agenda's. I felt happy that my dog Rosie, was covered for all aspects of needing a vets attention. Reviewed on: 1st October 2024

Good customer service but refund timings are a bit l...

Good customer service but refund timings are a bit long, struggled with my claim Reviewed on: 1st October 2024

Amazing !!

I have always had a good experience with ManyPets and made use of online vet feature. Reviewed on: 1st October 2024

Online insurance claim

I made an online insurance claim. It was easy to complete and the payment was received into my account the next day. Great service. Reviewed on: 1st October 2024

Not had to claim yet or use but always been happy

Not had to claim but when first bought was a fab dog up and quote process and portal to change details always been easy to use. I have no complaints. Reviewed on: 1st October 2024

5* rated for value and professionalism

Many Pets claims are easy and settled quickly. They have been thoughtful and considerate since the passing of my beautiful dog, Millie. Any questions or queries I have had, they dealt with them professionally and promptly Reviewed on: 1st October 2024

Customer care is amazing.

Customer care is amazing. Needing to add a new pet or remove one due to losing one. I had that happen and the man on the phone was so caring and compassionate. Reviewed on: 1st October 2024

5 star customer service

5 star customer service. Very helpful customer service who reassured me when I had a very large vets bill. I was able to pay the vets directly and get treatment for my dog Lucy. The claims for is also very easy to use and submit. Would definitely recommend. Reviewed on: 1st October 2024

Friendly customer service, fast in dealing with issu...

Friendly customer service, fast in dealing with issues, caring and understanding Reviewed on: 1st October 2024

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