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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
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S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Great customer service

5
Bought By Many responded to my claim in a prompt and professional manner. It was all dealt with within four weeks, even during a pandemic. Reviewed on: 6th August 2020

Excellent insurance

5
I have a pup that's turned out to have hip dysplasia and I was scared she wouldn't be covered. But they checked immediately and reassured me she would be so I didn't have to worry. Reviewed on: 6th August 2020

Great value!

5
A range of products to suit different needs and finances, all clearly explained. Great communication throughout process and straightforward application. Really good value when compared to others we looked at. Reviewed on: 6th August 2020

Best Dog Insurance Out

5
I have had a few dogs and paid a monthly premium for years. The price rose every year even though there were no claims. Once the dog reached 7 years old the price of the monthly premiums got out of hand. With Bought By Many we took a policy out when our girl was a pup and this premium doesn't go up each year. It is such a relief to know that if you need them they are there but can also rely on the premiums to stay the same. Reviewed on: 6th August 2020

Quick and easy!

5
Having the upheaval and emotional trauma of taking your pet to the vet in an emergency, it’s pleasing to have the claim taken care of without stress. Well done Bought by Many! Reviewed on: 6th August 2020

straightforward

5
The quopte was competitive and the transaction straightforward. Communication also excellent. Reviewed on: 6th August 2020

Speedy and well informed

5
We were kept informed throughout and they helped witb bet contact too. Reviewed on: 6th August 2020

Elmo AKA Sick Note

5
After Elmo being rushed to animal hospital on a friday evening my 2nd main concern was that he was covered for all the required test. One phone call and I was reassured with them emphasis on get Elmo well. No hassle with the claim and money came through promptly. Highly recommend. Reviewed on: 6th August 2020

Protection for my pup

5
You can never fully protect a puppy, by nature they are curious, daring and sometimes stupid. We needed an insurance company that gave us the cover we needed , could afford and plenty of options to choose from. We also wanted a company that felt like they cared about our pup almost as much as we do. For all those reasons Bought by many was the only choice. Reviewed on: 6th August 2020

Brilliant fast & friendly service

5
When your pet has a need to go to the vets it’s rarely good news. Our dog required surgery and at a tough time bought by many helped ease the financial burden by responding, approving and paying out on our claim fast. Reviewed on: 6th August 2020

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