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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Elmo AKA Sick Note

5
After Elmo being rushed to animal hospital on a friday evening my 2nd main concern was that he was covered for all the required test. One phone call and I was reassured with them emphasis on get Elmo well. No hassle with the claim and money came through promptly. Highly recommend. Reviewed on: 6th August 2020

Protection for my pup

5
You can never fully protect a puppy, by nature they are curious, daring and sometimes stupid. We needed an insurance company that gave us the cover we needed , could afford and plenty of options to choose from. We also wanted a company that felt like they cared about our pup almost as much as we do. For all those reasons Bought by many was the only choice. Reviewed on: 6th August 2020

Brilliant fast & friendly service

5
When your pet has a need to go to the vets it’s rarely good news. Our dog required surgery and at a tough time bought by many helped ease the financial burden by responding, approving and paying out on our claim fast. Reviewed on: 6th August 2020

Fabulous insurance

5
We have 3 labradoodles and we have had two separate very short term issues and having Bought by Many insurance was an absolute dream. No need for any further stress for us as the payments were claimed directly from the insurer by the vet. I have also used the video call vet service once and that was amazing. Best insurance ever for your pets, don’t bother with any other insurer! Reviewed on: 6th August 2020

Simply Better

5
Great price for the cover offered & super efficient in the event of a claim. Absolutely faultless service... Reviewed on: 6th August 2020

Great support so far

5
The free online vet experience was great, needed it during lockdown. Experience so far is great. Thanks Reviewed on: 6th August 2020

Good value / great service

5
I would recommend to anyone with a pet who would like good value and great service from a reliable and friendly provider. Reviewed on: 6th August 2020

Good perks

3
I chose Bought By Many as wanted a fixed pet insurance plan. I’ve found the free vet video calls to be a great Benefit too. However that’s bells and whistles and as insurance I’ve scored this lower than usual because my first and only claim was rejected. My vet advised us to have my dogs dew claws removed whilst she was being speyed. They said they were loose and risk being torn. There was also a tiny bit of infection on one where it had already been torn. However bought by many refused my claim saying it was cosmetic and not necessary. So it’s great for all the bells and whistles, but I’m still on the fence as to whether this company is reliable at paying out and have considered changing provider as it is a lot more expensive than most places! I pay £37.37pm but it will never go up during my dogs lifetime. Reviewed on: 6th August 2020

Amazing Service

5
Bought by many is fantastic, the product they provide is excellent Reviewed on: 6th August 2020

Could not wish for better service and excellent staff

5
I have spoken to a few of the staff who have helped me when I most needed it even in these troubled times they go to a lot of trouble to ensure that you understand any questions you have in the nicest possible way would highly recommend. Reviewed on: 6th August 2020

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