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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
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S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Fabulous insurance

5
We have 3 labradoodles and we have had two separate very short term issues and having Bought by Many insurance was an absolute dream. No need for any further stress for us as the payments were claimed directly from the insurer by the vet. I have also used the video call vet service once and that was amazing. Best insurance ever for your pets, don’t bother with any other insurer! Reviewed on: 6th August 2020

Simply Better

5
Great price for the cover offered & super efficient in the event of a claim. Absolutely faultless service... Reviewed on: 6th August 2020

Great support so far

5
The free online vet experience was great, needed it during lockdown. Experience so far is great. Thanks Reviewed on: 6th August 2020

Good value / great service

5
I would recommend to anyone with a pet who would like good value and great service from a reliable and friendly provider. Reviewed on: 6th August 2020

Good perks

3
I chose Bought By Many as wanted a fixed pet insurance plan. I’ve found the free vet video calls to be a great Benefit too. However that’s bells and whistles and as insurance I’ve scored this lower than usual because my first and only claim was rejected. My vet advised us to have my dogs dew claws removed whilst she was being speyed. They said they were loose and risk being torn. There was also a tiny bit of infection on one where it had already been torn. However bought by many refused my claim saying it was cosmetic and not necessary. So it’s great for all the bells and whistles, but I’m still on the fence as to whether this company is reliable at paying out and have considered changing provider as it is a lot more expensive than most places! I pay £37.37pm but it will never go up during my dogs lifetime. Reviewed on: 6th August 2020

Amazing Service

5
Bought by many is fantastic, the product they provide is excellent Reviewed on: 6th August 2020

Could not wish for better service and excellent staff

5
I have spoken to a few of the staff who have helped me when I most needed it even in these troubled times they go to a lot of trouble to ensure that you understand any questions you have in the nicest possible way would highly recommend. Reviewed on: 6th August 2020

Excellent value and service Pet Insurance

5
Bought By Many pet insurance is excellent value for money and also provides a high level of customer care. Their staff are helpful, friendly and professional and claims are settled quickly with useful, regular and prompt updates on the progress of claims. I am very happy with the service they provide and would definitely recommend them to any pet owner. Reviewed on: 6th August 2020

easy and excellent

5
easy to see which type of cover isfor you on the website. easy to select and purchase. offers free vet phone line . Reviewed on: 6th August 2020

Value for money

5
Much cheaper than our renewal with more cover Reviewed on: 6th August 2020

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