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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Definitely the best insurance I have ever had

5
Not a great fan of insurers but bought by many is definitely a customer oriented insurance company. I have had to make a claim the ultimate test and though it took longer than I would expect they kept me informed all along so I cannot complain. They also have provided me with lots of additional services free with my insurance. Services that are beneficial and add lots of value for example free pet first aid course, free online access to a vet. The fact that I am happy to recommend bought by many speaks volumes as I never thought I would ever recommend an insurance company. Reviewed on: 6th August 2020

Excellent service provision

5
I recently had to make a claim for an injury to my 2year old spaniel. The whole claims process was seamless and promptly dealt with. Took all the stress out of a bad situation. Reviewed on: 6th August 2020

Comfort of knowing your pets cover is the best

5
We have not yet made a claim. However this really was the absolute best insurance we could get for our pet and all the pet groups we follow have said the same including the vets! Reviewed on: 6th August 2020

Best value for money ever

5
The fact that if you don't claim for any treatment for your pet you get a refund absolutely amazing. I was thrilled by this as I have never had a refund before. Thank you Bought by many Reviewed on: 6th August 2020

Just what I need.

5
After contacting other insurers, I was so happy with the attitude & understanding of Bought by Many.. Reviewed on: 6th August 2020

MRS Humphreys

5
bbm hv been exceptional with my dogs treatment this year, paying for claims promptly, easy on line claiming and a good policy Reviewed on: 6th August 2020

Great value pet insurance cover.

5
Great value pet insurance cover. Fortunately, we have not yet needed to make a claim but comments made by other customers give me confidence that a claim should be trouble free. Reviewed on: 6th August 2020

Good value and easy to make claims

5
The online claims portal works a treat . No complaints whatsoever Reviewed on: 6th August 2020

Friendly, helpful actual Humans on the phone!

5
When I joined the phone was answered quickly on both occasions. Questions were answered and the whole process was painless A joy! Reviewed on: 6th August 2020

Excellent Pet Insurance

5
Although I have yet to claim (hopefully not) on the insurance policy, Bought By Many have provided excellent insurance cover at a significantly lower cost than some other insurers and cover just as much if not more than other providers. If that is not enough, Bought By Many also offered me a free training course in Pet First Aid which I am now certified in. Bought By Many are the best pet insurance provider available and as my dog has just had a litter of eight puppies, I will be informing the new owners to take out a Bought By Many policy. Well done Bought By Many, I am pleased that you are protecting my pet family and I know they are in safe hands. Another happy customer Jonathan Batty Reviewed on: 6th August 2020

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