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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13428 reviews)

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4.73

Based on 13,428 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to sign up, easy to use website, good price for... Easy to sign up, easy to use website, good price for insurance Reviewed on: 20th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13428)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Excellent service provision

I recently had to make a claim for an injury to my 2year old spaniel. The whole claims process was seamless and promptly dealt with. Took all the stress out of a bad situation. Reviewed on: 6th August 2020

Comfort of knowing your pets cover is the best

We have not yet made a claim. However this really was the absolute best insurance we could get for our pet and all the pet groups we follow have said the same including the vets! Reviewed on: 6th August 2020

Best value for money ever

The fact that if you don't claim for any treatment for your pet you get a refund absolutely amazing. I was thrilled by this as I have never had a refund before. Thank you Bought by many Reviewed on: 6th August 2020

Just what I need.

After contacting other insurers, I was so happy with the attitude & understanding of Bought by Many.. Reviewed on: 6th August 2020

MRS Humphreys

bbm hv been exceptional with my dogs treatment this year, paying for claims promptly, easy on line claiming and a good policy Reviewed on: 6th August 2020

Great value pet insurance cover.

Great value pet insurance cover. Fortunately, we have not yet needed to make a claim but comments made by other customers give me confidence that a claim should be trouble free. Reviewed on: 6th August 2020

Good value and easy to make claims

The online claims portal works a treat . No complaints whatsoever Reviewed on: 6th August 2020

Friendly, helpful actual Humans on the phone!

When I joined the phone was answered quickly on both occasions. Questions were answered and the whole process was painless A joy! Reviewed on: 6th August 2020

Excellent Pet Insurance

Although I have yet to claim (hopefully not) on the insurance policy, Bought By Many have provided excellent insurance cover at a significantly lower cost than some other insurers and cover just as much if not more than other providers. If that is not enough, Bought By Many also offered me a free training course in Pet First Aid which I am now certified in. Bought By Many are the best pet insurance provider available and as my dog has just had a litter of eight puppies, I will be informing the new owners to take out a Bought By Many policy. Well done Bought By Many, I am pleased that you are protecting my pet family and I know they are in safe hands. Another happy customer Jonathan Batty Reviewed on: 6th August 2020

Superb!

Bought by many have been great for our insurance from Day 1, really good company for keeping you up to date on things and supporting with additional benefits like video calls for vet advice. Reviewed on: 6th August 2020

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