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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Never been happier with an insurance

5
I insured my cat and she has had some health issues over the years. BBM always delivered and made the process simple and convenient. Really happy with them so far. Reviewed on: 6th August 2020
Javier Holguera's avatar
Javier Holguera

Good customer service

5
Thankfully never had to use my cover but have had to make contact to query some policy details and add another pet. The customer service was great, they responded quickly and sorted my issue out fully even during these trying times. Reviewed on: 6th August 2020
Marie's avatar
Marie

My first claim

5
I was a bit apprehensive when it came to putting in my first claim, I found the whole experience very easy and the girl on the end of the phone was so helpful ,and made the whole upsetting experience claiming for my pet dog easy. I would recommend bought by many . Reviewed on: 6th August 2020
Matt Bonnar 's avatar
Matt Bonnar

Customer of Bought By Many Insurance

5
I cannot recommend this company highly enough. Our dog (very active Springer Spaniel) has had a number of 'incidents' and therefore I have had to claim on a number of occasions. Each time that I made a claim I was dealt with in a professional and efficient manner, I have never had any cause to complain and all monetary reimbursement was prompt. I highly recommend this company for pet insurance. Reviewed on: 6th August 2020
Simon Bissell's avatar
Simon Bissell

Excellence exemplified

5
Exceptional and friendly service. Highly professional with very user friendly systems. All this while offering tremendous value for money. They really care about our beloved pets. My family and I unreservedly and wholeheartedly recommend them for this award. Reviewed on: 6th August 2020
Rob Challis's avatar
Rob Challis

Fair price, great service and good coverage

5
Just a few weeks into having our new bengal kittens one required emergency surgery. Even with the restrictions and issues of lockdown BBM were supportive, clear on the process and paid out in decent time. Policy and interface are thought through and have already recommended to family as they have proven to be a friendly and professional face for pet insurance. Reviewed on: 6th August 2020
smileyadam's avatar
smileyadam

Reassuring for a new pup mum!

5
Reassuring to have a good pet insurance company when you are a new dog mum. Reviewed on: 6th August 2020
J's avatar
J

Great value, great service

5
Major claims on both cats this year. No issues, all went incredibly smooth with Bought by Many. Cannot thank them enough for making our life easier at a very stressful time. Both cats recovered well. Reviewed on: 6th August 2020
Freddie Dawkins's avatar
Freddie Dawkins

Proper Customer Service !!!

5
Seems to be a very efficient company. Signed up a few months ago and cannot fault their service. Reviewed on: 6th August 2020
Kims58's avatar
Kims58

It is the easiest company to deal with , no faffing around !

5
we have been lucky to not need any assistance with our little lady rottweiler! So on that side its great, we had a discount this year (2020) which we think is great, Its just an easy to deal with firm, have recommended the company to everyone that we know! Reviewed on: 6th August 2020
Paula Jane Harrison ross's avatar
Paula Jane Harrison ross

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